Leon Tan
Bad service, expect customer to be aware on the exchange & full of excuses & denial.
🚄 VivoCity to Sentosa Express - $4 Entry | 4-min Journey - Learn More
Shop Reviews
See what customers are saying about shops at VivoCity and Sentosa
4.1 out of 5
5258 reviews
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MissAriane G
Today I went here to buy Cap and t-shirt. I was asking your staff about Fave and he mentioned he got no idea. Please train your staff, don't put a staff that sounds arrogant.
Nurulhudah Yusoff
Horrible customer service at vivo outlet. 2 salespersons standing in the shop like statues. Did not even bother to offer any help. Had to go to wisma atria outlet instead.
Ong Teck Keong
Very nice friendly staff keep it up guys your great cherrs👍👍👍👏🏻✌️🙏😝New Era vivo👍 …
Goh BL
Currently the only official new era in Singapore, lots of choices from baseball cap, snapback , clothes and back pack. Services was bad, stuff attitude was awful.
Plain C-raz
I bought some caps and t-shirts from New Era Vivo City. I was drawn in by the collections they have and the items being showcased. I am extremely impressed by the service there. The ladies serving me were very nice and attentive. Did not mind helping me sort out my sizes for both my t shirts and caps as I did try a lot of sizes and colours. The guy at the counter was extremely friendly as well. Overall this is one of the establishments in Singapore with amazing service. You should experience it. Quality products with quality service. I will be buying new era products from here frequently because of their excellent service.
drift_s1aya
New era at changi airport … zero star rating the guy working made Werid faces at me for looking at the clothes and got mad and was unprofessional when I was trying on the hats to get to see what size do I have .. I did not read that those hats are just display piece but you don’t need to come running at me and make Werid faces and be angry could have just been polite and explained!!!!
Shafinaz AJ
Couldn't decide what cap to get as a gift for a friend. Staff was really helpful in recommending colors and designs, down to the font for embroidery. Staff was patient and my friend loved what i got him.
PK Ong
Love the variety and personalized embroidery service for caps here.
Tan Wee Leong
Saiful from vivo skillfully solved a potential customer issue at Queensway and retained me as a loyal customer. I'll find him at vivo now instead. Thanks bro
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