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Terms and Conditions

Read about the terms and conditions for VivoCity & Sentosa website. If you have a question please contact us and we will help you out as soon as we can.

📘 COMMUNITY INFORMATION SITE

This is a community information website about VivoCity & Sentosa. This website provides information about Singapore's largest shopping mall and premier island resort destination for educational and informational purposes.

These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you") and the operators of this community information website ("we", "us", or "our"), concerning your access to and use of the https://vivocitysentosa.com website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the "Site"). The Site provides community information about VivoCity & Sentosa for educational, informational, and community engagement purposes. You agree that by accessing the Site, you have read, understood, and agree to be bound by all of these Terms of Use. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS OF USE, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND YOU MUST DISCONTINUE USE IMMEDIATELY.

Intellectual Property Rights

Our Content: The content and materials available on this Site, including but not limited to text, graphics, website name, code, images and logos are the intellectual property of the website operators and are protected by applicable copyright and trademark law.

Third-Party Intellectual Property: "VivoCity," "Sentosa," their logos, trademarks, and related intellectual property are owned by their respective rights holders. We make no claim to ownership of these trademarks, trade names, service marks, logos, or other intellectual property ("Third-Party IP"). All Third-Party IP remains the property of their respective owners.

Fair Use & Educational Purpose: This community website uses Third-Party IP under principles of fair use for educational, informational, commentary, and community discussion purposes. Any use of Third-Party IP is solely for identification, reference, and informational purposes to facilitate community discussions about VivoCity & Sentosa.

User Representations

By using the Site, you represent and warrant that: (1) you have the legal capacity and you agree to comply with these Terms of Use; (2) you are not under the age of 13; (3) you are not a minor in the jurisdiction in which you reside, or if a minor, you have received parental permission to use the Site; (4) you will not access the Site through automated or non-human means; (5) you will not use the Site for any illegal or unauthorized purpose; and (6) your use of the Site will not violate any applicable law or regulation.

Community Standards: This is a family-friendly community platform. You agree not to post content that is: illegal, harmful, harassing, defamatory, obscene, hateful, discriminatory, or violates others' privacy or intellectual property rights. Commercial advertisements and spam are prohibited unless specifically related to legitimate VivoCity & Sentosa community events or services.

Information Accuracy Disclaimer: We are a community information platform and make no representations as to the accuracy, completeness, reliability, or timeliness of information about VivoCity & Sentosa events, stores, facilities, and services. Information may be outdated or incorrect. You understand and agree that you should verify important information independently and not rely solely on community-contributed content for making decisions.

Prohibited Activities

External Links & Third-Party Services: Our site may contain links to external websites, businesses, or services related to VivoCity & Sentosa. These links are provided for informational purposes only. We do not endorse, guarantee, or assume responsibility for any third-party websites, businesses, or services. Users access external links at their own risk and should review the terms and privacy policies of those sites.

Community Purpose: You may not access or use the Site for any purpose other than legitimate community information sharing and discussion about VivoCity & Sentosa. Unauthorized commercial activities are prohibited except for sharing information about legitimate community events or services directly related to VivoCity & Sentosa.

You may not use the Site:

  • Post spam, advertisements, or promotional content unrelated to VivoCity & Sentosa community
  • Engage in unauthorized framing of or linking to the Site
  • Trick, defraud, or mislead us and other users
  • Make improper use of our support services or submit false reports of abuse or misconduct
  • Engage in any automated use of the system
  • Impersonate official VivoCity or Sentosa representatives or other users
  • Use the Site in a manner inconsistent with any applicable laws or regulations

User Generated Contributions

Community Content: Our site allows community members to post content including comments, photos, event information, reviews, and other materials related to VivoCity & Sentosa ("User Content"). By posting User Content, you agree that:

  • You own or have the necessary rights to all content you post
  • Your content does not infringe on the rights of any third party
  • You grant us a non-exclusive, transferable, worldwide, royalty-free license to use, copy, modify, and display your content
  • You are responsible for your content and any consequences of posting it
  • Your content complies with these Terms and applicable laws

Content Guidelines: User Content should be relevant to VivoCity & Sentosa and its community. We reserve the right to remove content that violates these terms, community standards, or applicable laws. Users are responsible for their own content and any consequences of posting it.

Site Management

We reserve the right, but not the obligation, to: (1) monitor the Site for violations of these Terms of Use; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms of Use; (3) refuse, restrict access to, limit the availability of, or disable any of your contributions; (4) remove from the Site or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Site in a manner designed to protect our rights and property and to facilitate the proper functioning of the Site.

Disclaimer

THE SITE IS PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SITE AND OUR SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SITE.

Limitations of Liability

IN NO EVENT WILL WE BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SITE.

Governing Law

These Terms of Use and your use of the Site are governed by and construed in accordance with the laws of Singapore applicable to agreements made and to be entirely performed within Singapore, without regard to its conflict of law principles.

Changes to These Terms

We reserve the right, in our sole discretion, to make changes or modifications to these Terms of Use at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of these Terms of Use, and you waive any right to receive specific notice of each such change.

Contact Us

In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at:

VivoCity & Sentosa Community Website
Contact Us

Last updated: October 16, 2025