Privacy Policy

Read about the privacy policy for VivoCity & Sentosa website. If you have a question please contact us and we will help you out as soon as we can.

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Thank you for visiting our VivoCity & Sentosa community website ("we", "us", "our"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at our contact page.

When you visit our website https://vivocitysentosa.com (the "Website"), we appreciate that you are trusting us with your personal information. We take your privacy very seriously. In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it.

This privacy notice applies to all information collected through our Website and community platform.

Please read this privacy notice carefully as it will help you understand what we do with the information that we collect.

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What Information Do We Collect?

Personal information you disclose to us: We collect personal information that you voluntarily provide to us when you contact us through our website, such as your name, email address, and any other information you choose to provide.

Information automatically collected: We automatically collect certain information when you visit our Website, including information about your device, operating system, browser type, and usage details.

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How Do We Use Your Information?

We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent. We use personal information collected via our Website for a variety of business purposes described below:

• To respond to user inquiries/offer support to users. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our services.
• To send you marketing communications. We may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences.
• To deliver targeted advertising to you. We may use your information to develop and display personalized content and advertising tailored to your interests and/or location.
• For other business purposes. We may use your information for other business purposes, such as data analysis, identifying usage trends, and to evaluate and improve our Website and marketing efforts.

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Will Your Information Be Shared With Anyone?

We only share information in specific situations and with specific third parties. We may process or share your data that we hold based on the following legal basis:

• Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
• Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
• Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
• Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law.

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Do We Use Cookies and Other Tracking Technologies?

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

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How Long Do We Keep Your Information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law.

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How Do We Keep Your Information Safe?

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

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Do We Collect Information From Minors?

We do not knowingly collect data from or market to children under 18 years of age. If you become aware that a child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

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What Are Your Privacy Rights?

In some regions (like the EEA and UK), you have certain rights under applicable data protection laws. These may include the right to (i) request access and obtain a copy of your personal information, (ii) request rectification or erasure; (iii) restrict the processing of your personal information; and (iv) if applicable, to data portability.

If you would like to exercise any of these rights, please contact us. We will consider and act upon any request in accordance with applicable data protection laws.

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Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected.

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Do We Make Updates to This Notice?

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible.

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How Can You Contact Us About This Notice?

If you have questions or comments about this notice, you may email us or by post to:

Last updated: October 16, 2025