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Shop Reviews

See what customers are saying about shops at VivoCity and Sentosa

4.1 out of 5

5258 reviews

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Tamago Tamago

There is no smile and welcoming gesture from the staff. The staff do not bother when you walked in will continue to arrange the things with the long face.

Alfie Yap Alfie Yap

Ms Brenda Exceptional customer service. As a loyal user of LAC products, I willingly travel across Singapore to the HarbourFront outlet solely for the outstanding service provided by Ms. Brenda. She consistently keeps me informed about promotions whenever my stock runs low, even going the extra mile to remind me. With each visit, I typically spend between $500 to $1,500, and it always feels worthwhile. Additionally, she possesses extensive knowledge of the products. Since I carefully research supplements and their ingredients before consuming them, conventional sales pitches are ineffective for me. However, her genuine expertise and service-oriented approach make a significant difference. Ms. Brenda does not employ aggressive sales tactics, as I tend to walk away at the first sign of insincerity or high-pressure selling. Instead, she prioritizes customer convenience and needs, fostering strong and lasting relationships. Her dedication is evident, as I have observed many customers warmly greeting and thanking her, a testament to the positive impact she has on those she serves. Having visited multiple times, I have personally witnessed the strong rapport she has built with her customers. I have never encountered a retail sales professional so dedicated to exceeding the typical scope of their role. She is truly an invaluable asset to any sales team. Kudos Ms Brenda and LAC Nutrition For Life!

Jane Borreros Jane Borreros

Customer service is excellent! I decided to buy 1 box of LAC Stem C to try for a month and it would have cost me about roughly $320 (after discount) if the sales person hadn't suggested that my husband signs up for a GNC membership and to buy under his name. As a new GNC member you get 40% off your first purchase and 35% off the second. If the purchase is above $300, the membership of $15 will be waived. In the end, I bought LAC Stem C and LAC Taut Collagen Drink for only $303.77 after discount and my husband got his membership for free! Taking the sales lady's advice, I saved $209.18 and even got the Pine Bark Supplement (worth $238) for free!

Eb Le Eb Le

Sales staffs are all very friendly and polite . Help me carry my things to the taxi stand. 👍🏼👍🏼 they're always so helpful 😊 …

Gofyl L Gofyl L

Their attention to detail, great communication skills, and ready smile made the experience even better than I expected. Excellent and warm service, very helpful !

Hugo Zhu Hugo Zhu

The shop and prosucts are good but one of the sales is damn lousy. She kept pushing me to buy the mass weight gainer that I was not looking for. Then I asked her about other brand which is available on the gnc website, she blindly told me they are the same, just different brand. Obviously that was not the case, the nutrition facts are different!!! Then i went to another branch in Harbourfront Centre, asked same question, and the sales there explained to me that the product I was looking for is only available online, she is very patient and always kind even I finally decided to buy online. Such a huge difference between these 2 branches. Brand and products are important however, the people in that company also matter a lot!!!!!!

Ayush Jha Ayush Jha

Very lovely staff there, particularly a very warm and humorous Diana Rose, who convinced me to buy a protein shake with her wit and incredibly articulated control of the language

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