This retail establishment represents quality and service excellence within VivoCity comprehensive shopping environment, bringing curated product selections and professional expertise that meet specific customer needs while maintaining high standards for product quality and customer satisfaction. The business emphasizes knowledgeable service, authentic products, and customer education that help individuals make informed purchasing decisions based on their specific requirements and preferences. Located within Singapore premier retail destination, it serves as a trusted source for specialized products and expert guidance.
The carefully curated product portfolio showcases items selected for quality, functionality, and customer value, demonstrating expertise in market trends, consumer preferences, and product innovation. Professional staff provide detailed consultations, product comparisons, and usage guidance that ensure customers receive optimal value and satisfaction from their purchases. The establishment maintains competitive pricing, quality assurance programs, and customer service standards that create positive shopping experiences and long-term customer relationships.
Positioned within VivoCity diverse retail ecosystem, this destination serves customers seeking specialized products, expert advice, and quality assurance while exploring Singapore largest shopping destination. The strategic location provides convenient access to specialized shopping while customers enjoy other retail and entertainment options throughout the complex. Whether addressing specific needs, discovering new products, or seeking expert guidance, this establishment delivers specialized expertise and quality products that contribute to VivoCity reputation as Singapore premier comprehensive shopping and lifestyle destination.
6251 3412
VivoCity
Operating Hours
Open Now
Closes in 8h 13m
Monday
11 am–9 pm
Tuesday
11 am–9 pm
Wednesday
(Today)
11 am–9 pm
Thursday
11 am–9 pm
Friday
11 am–9 pm
Saturday
11 am–10 pm
Sunday
11 am–9 pm
Menu information is not available at this time.
Photo Gallery
The New Era Singapore shop entrance displays caps, apparel, and bags on shelves and racks.
A display of New Era caps and apparel, featuring the '59FIFTY Singapore' design.
Interior of a New Era store showcasing caps, jackets, and accessories.
Interior view of the New Era Singapore store showcasing caps, apparel, and accessories.
A festive Monopoly-themed display with Chinese New Year decorations and a golden statue.
Interior view of a New Era Singapore store showcasing caps, apparel, and accessories.
Interior view of a New Era Singapore store showcasing a wide selection of caps and apparel.
Interior view of the MLB store showcasing apparel, accessories, and mannequins with new arrivals.
New era at changi airport … zero star rating the guy working made Werid faces at me for looking at the clothes and got mad and was unprofessional when I was trying on the hats to get to see what size do I have .. I did not read that those hats are just display piece but you don’t need to come running at me and make Werid faces and be angry could have just been polite and explained!!!!
MissAriane G
Today I went here to buy Cap and t-shirt. I was asking your staff about Fave and he mentioned he got no idea. Please train your staff, don't put a staff that sounds arrogant.
Nurulhudah Yusoff
Horrible customer service at vivo outlet. 2 salespersons standing in the shop like statues. Did not even bother to offer any help. Had to go to wisma atria outlet instead.
Goh BL
Currently the only official new era in Singapore, lots of choices from baseball cap, snapback , clothes and back pack. Services was bad, stuff attitude was awful.
Leon Tan
Bad service, expect customer to be aware on the exchange & full of excuses & denial.
Positive Reviews
Plain C-raz
I bought some caps and t-shirts from New Era Vivo City. I was drawn in by the collections they have and the items being showcased. I am extremely impressed by the service there. The ladies serving me were very nice and attentive. Did not mind helping me sort out my sizes for both my t shirts and caps as I did try a lot of sizes and colours. The guy at the counter was extremely friendly as well. Overall this is one of the establishments in Singapore with amazing service. You should experience it. Quality products with quality service. I will be buying new era products from here frequently because of their excellent service.
Syaz Syed Abas
Went there today and no regrets! Staff was knowledgable and friendly. Asked if it was for gift or for me and also showed me what kind of caps suits me as my head is small. Finally I bought 3 caps - 1 is a snapback. Free embroidery on 1 of my cap and I really loved all my new caps! Definitely coming back for more. Thanks!
Shafinaz AJ
Couldn't decide what cap to get as a gift for a friend. Staff was really helpful in recommending colors and designs, down to the font for embroidery. Staff was patient and my friend loved what i got him.
PK Ong
Love the variety and personalized embroidery service for caps here.
Tan Wee Leong
Saiful from vivo skillfully solved a potential customer issue at Queensway and retained me as a loyal customer. I'll find him at vivo now instead. Thanks bro