Shop Reviews

Fen is very helpful, friendly, and knowledgeable. Thank you for your great service!

Lim Seu Luan (LIM S) was superrrrr helpful & niceeee to me, i felt so happy for my purchases and she navigated me to find the best fit! I would have given 10 stars if google let me 🥲 …

Served by Fen Fen. She listened what I looked for patiently and helped me out with trying the product. Thank you so much for your service!

Excellent service from staff, Fen. She is patient and enthusiastic in explaining the products

The 5 stars is for the staff on duty. Minus 1 star cos this place is understaffed. Theres a sale ongoing and it was super crowded and long queue as there was only 1 pax on duty today. The lady staff on duty (didnt get her name) handled it so well. From shouting sorry to everyone in an animated manner to cheer everyone up, to pretending to kiss the customer’s card to wish it luck cos the card wouldnt go through (boss pls improve the wireless access to the cards, it failed to process mine too), to joking with everyone in queue, taking time to serve another lady with all smiles on her face and no complaining. She was a total gem and many would not have been able to handle the service with such smiles and joy even though queues were going out the door. She really deserves a raise, and pls, put more staff on duty esp during sales. Thanks!

Staff Fen services is very good & she explained the products well done.

Bad service Asking the size and She ask me to take myself don’t even want to talk at me. I’m this shop supporter but feel bad service This short hair auntie. Will go to others branch!

Rude aunty I go on sunday evening 1/5 7:25, I like Pierre Cardin but I go this shop I refuse to buy & never come back again this shop, she talk so rude she think I no money to pay 😡 …

Worst shopping experience! When I first came in , there was no customer in store . I seek for help to measure my size . The staff just ask me to take my usually size . Then I asked again because I just want to confirm my size , after she measured I just feel that she anyhow measure my size and me to decide my own for the size . Okay fine ! I know the staff busy doing stock , so I just browse my own . Next customers came in , she also continues do her stock . Until the couple find nothing wanted to go out , the staff start to approach the couple. I go to counter want to make payment , the staff ask me to wait because she need to find stock for this customer. So I wait at counter for awhile, but after this staff come to counter . She said to me that “i know is you come in first , but this customers ask or help first so I need to wait first If not later she will get complaints” . But funny part is I just want to make payment , and the fact is I come in early before this customer, it’s me the first customer not the next one ? I just want to pay and go , not standing there waste time wait for you to find stock for other customers . Terrible service ! Won’t come to this store anymore !

Guat Fen did really show me all items very sweetly and professionally , and showed me all required items as per my ask. I highly recommend this shop and Fen for her customer service thank you very much Fen :)