Shop Reviews

I just visited the starbucks and their service is incredibly nice. I redeem my 1for1 Venti voucher and asked the staff there for some questions like which beverage, its chilled last how long, he helps to choose and provide an overall smooth process. When the order had reached, he called my member name and remind me to collect the drinks☺️ When i collect it, the staff are very aware and assist me. Very good experience so far with this Starbucks Branch.

After all the walking and shopping at VivoCity… 🛍️🚶‍♂️ age really catching up liao, legs jelly but still must reward ourselves with Starbucks supper ☕🍰✨ Tonight’s indulgence: 🍫 Chocolate Tiramisu – rich, creamy, and just the right amount of sweet to end the night. 🍇 Muscat Grape Cold Brew with Jelly (Grande, Less Sweet) – fruity, refreshing, and that coffee kick still got power ⚡. 🍇 Muscat Grape Black Tea with Jelly (Grande, Less Sweet) – lighter, fragrant, and easy on the tummy before bedtime. Supper like this makes all the walking worth it… though tomorrow sure need extra steps to burn it off 🤭. #StarbucksSupper #SweetEnding #CoffeeLovers #GrapeSeries #SupperGoals #AgeCatchingUp

Starbucks coffee (long black) is standard. Nothing to shout about vs those recent specialty cafes sprouting out in Spore. But one thing I really missed fm time to time is their classic Cheese Cake. One of the best. Pls keep up the standard of this cheese cake. This outlet has warm lightings, and comfy seats… cosy vibes, ideal for passing time while your partner is shopping.

Pet Safari is called that for a reason, They have products for mainly every pet you can find in Singapore. Not just a merely pet store which provides products, they provide grooming, behavioral trainings, and even a pet bakery. Recently renovated and it even have a wide range of small animals which includes fishes and birds too. The reason why I love to shop here is because it never fails to provide what i am looking for, from snacks to clipper, everything is here. What's more every time I enter the store I was greeted with a warm smile and welcome. I'd always get consultations for my fur kids from their experts in blue, and it's free. Often i find it annoying to enter a pet store and it smells awful but i never experience it in Pet Safari and i think they did a very good job doing whatever they are doing. Some of the product might be slightly expensive but you will find it worthwhile once you use as the quality of their product is extremely durable. I still have a dog clipper which i bought 8 years ago, imagine that.

This might not seem much, but made the entire experience much more heartwarming, personal and thoughtful. I’d lost my hamster of 2 years earlier in January, and it took me awhile to get over her passing. When scouting for a new long haired syrian, she’d turned out way too much larger than my original cage meant for my yellow blue pudding. After consultation with the store assistant, I’d decided on a larger cage — calling that the cage is essential, since the purchase of the new hammie felt right. I think that there was some resonance there with the assistant, and she’d assisted my buy professionally with care. This was when I’d ran into assembly issues with the cage, and ended up mishandling it on my own mistake. In panic, I called up the store assistant, not knowing what to do after the hefty cost. This was when she reassured me that she’d understood the constraints and helped me with a replacement. As I write this I am thankful for her demeanour for helping out a stressed out new (?) pet owner, no strings attached, with utmost thoughtfulness even right down to making sure the new product was safe for me to lug home. Thank you, makcik! This really genuinely made my day. You have no idea how much of a difference this made to my second pet rearing experience.

Since getting my puppy, I’ve been on the lookout for pet stores with quality supplies—and Pet Safari truly stands out. One of the biggest perks of shopping in-store is being able to physically check the products, and Pet Safari makes this experience even better with their wide variety and excellent customer service. The staff were incredibly welcoming and helpful. They went above and beyond by allowing me to test different carriers to ensure the perfect fit for my puppy before making a purchase. It’s rare to find such patient and knowledgeable assistance, and it really made the whole shopping experience smooth and enjoyable. Special thanks to the Malay staff for her assistance today. Whether you’re looking for food, toys, carriers, or accessories, Pet Safari delivers on both variety and service. Top-notch in every way—definitely my go-to pet store from now on.

Very disappointing despite helpful staff I was trying to get an aquatic plant for my son’s newly adopted guppies. We did not have experience with fishes so we asked the staff, sharing with them the type of fish we have, the size of the tank and checking if we need to get aquatic plants for oxygen supply. The front desk lady recommended an immersible pump and a manmade aquatic plant. We installed at home but within 2 nights all guppies died because they were sucked into the immersible pump. After checking the box for details, we realized that the immersible pump is meant for creating water fountain and not for fish tanks. It was very disappointing especially when the Vivocity outlet carries guppies and fishes for sale. The staff should have basic knowledge of various pumps on the shelf.

Pet Safari Vivo City is the most comprehensive pet shop to go. From aquatic, to birds, to rodents and rabbits and dogs. Everything that u need can be located here. All various varieties of food and snacks for your love pets. From cats, dogs, hamsters, rabbits, fishes , tortoise etc. Strollers to take your pets out for the day comes in different sizes and design. They even have a counter that bake and sell birthday cake and muffins for your little loves pet or the big ones. A must visit if you happens to come to Vivo City.

Good range of products and well-stocked. Service is great as well. I have one suggestion though - the rabbits are nocturnal by nature, hence would be great if they can be given some form of shelter/ hiding “hut” like you do for the hamsters.

Update for 23 & 24 Jun'25: Finally, the lovebirds are ready for sale. Thank you to all the staff who assisted. I must say all PLC staff at vivocity are animal lovers and passionate in their work. Can feel it when I ask queries, purchase items and paying for them. They will always recommend me things and ask what are my purpose so they can recommend the right products. Appreciate alot and great team of staff in vivocity outlet. A week+ ago: I learned so much from Elizabeth today and truly appreciate her time and willingness to share her knowledge about birds. At home, I have a hamster and a chinchilla—both fluffy, furry animals that I'm much more familiar with. Birds, on the other hand, are quite different, and I wasn’t sure what to expect when handling one. Thanks to Elizabeth, I had the chance to experience it firsthand. Her passion and care for the birds really stood out, and I loved how openly she shared her insights. I gained a whole new appreciation for these amazing creatures. I’ll definitely be back when I’m ready. For now, I’m going to go home, find the perfect spot, and return soon!