Extremely disappointed with the customer service at Challenger. I was informed by a Sony staff that there was a discount available, but when I proceeded to the cashier, the female staff named Niki (if I got her name right) completely dismissed the discount without explanation and spoke in a rude, unfriendly manner.
Her attitude was unprofessional and made the entire experience frustrating. It felt like I was being brushed off. This kind of behavior is unacceptable, and honestly, it feels like a scam when one staff says there’s a promotion, and another refuses it with such hostility.
I’ve been a regular customer at Challenger, but this incident has made me reconsider. I won’t be returning.
And they charge $0.50 for a carrier too so bring your own
Excellent service!! Nick Chua was very helpful! he answered all of our queries and even helped us put on the screen protector on my ipad!! had a great experience there!
Spent about 1.5 hours trying all the diff headphones as I was very fickled with my decisions, but staff Mcclaine was really super patient and very helpful with everything.
The food, though delicious, cost a bomb, and since we were too lazy to go hunting, I decided to buy my family a treat.
My favourite was definitely the peking duck with its crispy duck skin, but the worst tasting was also from the same duck...the flesh was so tough.
The rest of the food was typical of most Chinese restaurants.
Can eat if you are feeling rich.
PS: return the pickles which they place on your table; can save u some money and your tastebuds. One of the worst I've tasted.
Had dim sum lunch here as a family of 11 pax. Beautiful setting with a view of Sentosa, attentive staff, great tasting food. On top of the dim sum, ordered their mushroom Ee Fu noodles, crispy crackling pork belly, classic Peking duck. All of which were absolutely delicious. Price was reasonable and pretty standard. We’ll be back.
A perennial fave, we came to try their dim sum again after their rebranding to Crystal Jade Pavillion. Decent quality food, but perhaps we ordered too much fried food and needed loads of Chinese tea (香片). Thankfully their tea quality is good too and remained concentrated over at least 2 pots.
First time dining here on a Sat noon and there were abundant selection of tim sum. Service staff was attentive and helpful. The kitchen forgotten to provide butter in the bolo bun and they were nice to replace it with additional buns. Overall we enjoyed the tim sum very much.
Crystal Jade Pavilion
Service : Impressive standards at this outlets. We have an Indonesia helper with us and we were trying to order food with no pork usage at all. The waiter gave us some advice and left. He came back shortly with a menu circling all the dishes that don’t have any pork. 👍👍👍 and the waiter and waitress are friendly, patient and very helpful. Kept my mums wheelchair, help us get seated, didn’t rush our order or meal even when the restaurant starts to fill up.
Food : We ordered mainly Dim Sum dishes followed by some main from the menu. It’s good! Full on restaurant setting, standard and the food was flavourful, delicious and fulfilling. Highly recommend the braised chicken 🐓 feet, Haa Kao 🥟🥟🥟 and the Egg Hor Fun 🍜. (Especially the Hor Fun!) Overall, excellent cooking skills.
Environment : This brunch has a great view of the ocean 🌅, facing Sentosa 🎢🎡🏞️. You can choose to be seated next to the large glass wall to catch the view. It also gets very busy during lunch and dinner so either make a reservation or go early.
Mindblowingly high price for the so so food quality. The peking duck served is ice cold and dry. SHOCKING!!!
The most disappointing part is they charge as much hidden cost as possible without telling you up front. Please make place for better restaurants.