Shop Reviews

All fashionable available for your comfort wear, price around $60 per costs.

While the clothes are decent, the staff here is extremely ineffective and slow. They almost always only have one billing counter open which feels like it’s being operated by a tortoise. Most recently I had a horrible experience whereby I went to collect my purchase which was given for alteration. I had called the day before I went for collection to check if the item was ready, and was told by their staff that it indeed was. Upon reaching the store I produced my receipt to one of their staff members. After a negligent search around the counter, she turned back to me and said sorry the item is not ready. Now I’m not exactly a rocket scientist and I haven’t worked at this store, but I could clearly see my item at the counter area kept with the other items that were ready for collection. I literally had to point this out to her at which point I felt like there was no point of having these people work there. We could all just do self service. In case ya’ll not sure what good service is or how to run a store? Take a quick walk over to the Uniqlo store and observe the staff during your lunch break.

The best! Great and excellent brand. Quality also very good.We can spend money for worth product.

On 29 Dec 2024, my husband and I went to Pull and Bear at Vivo City. At the cashier counter, my husband verbalised that he opted for PayNow as his preferred method using his POSB Savings account. After scanning the QR code shown by the cashier, my husband transferred an amount of $131.70. The payment machine went blank and the cashier showed a new QR code for PayNow. My husband scanned again and another $131.70 payment went through. Before leaving the store, my husband noticed two successful transactions of $131.70 each. He received two email notifications from DBS iBanking as well as noticed two different transactions showing $131.70 in each transaction. We notified the cashier that two payments went through. The cashier alerted her manager Meixin and Meixin told us to go home first. She will contact shall there be any issues on her end during closing of the store. Meixin showed the payment machine transactions which had only one of the two of our transactions and gave us one receipt only. On 30 Dec 2024, we contacted Meixin both through calls and WhatsApp messages regarding this issue. We submitted documents to her as proof that there were two transactions with different reference numbers. Meixin emailed to Oxpay and till today Oxpay customer service informed Meixin that the refund will take a couple more working days apart from the 7 to 10 working days we have waited since 30 Dec 2024. We still have not received a refund of $131.70.

If I could rate zero star I would. I went to the store with my family at 30/12 930pm ish and left at 10pm. This customer service here is not professional nor friendly and helpful! I entered the fitting room to try clothes and the staff at the counter FR sighed really loudly twice like are u trying to let me hear? I get ur tired but is this the kind of professionalism u have ? Do u train ur staff at all? What do u want the customer to feel? Apologetic? Guilty? Next the door closes and we wanted to go out the lady working there kindly helped us open while carrying a jacket. This caused the door sensor to ring! I wonder how that happened ? She stopped to check us with a black face and after us telling her it’s her jacket she let us go without apologising like what kind of service is this? We bought it stuff and got treated like that? Like at least apologise if u have mistaken la Overall Pull and Bear please give the staff enough trainings they seem like they don’t want to work there.

Staff is helpful and friendly excellent service! Actually I’m looking for MuhammadAli T-shirt been so long, whatever the store is on sales and so crowded today, the staff still help me to search the T-shirt and checked with other branches! Unfortunately, the staff has told it has been past season, hope can restock MuhammadAli series again!

Queenie, we sincerely appreciate your efficient, gracious customer service. Thank you for going the extra mile!!!

Staff there very friendly and offers great advice on clothing and outfit matching. Served by Edmond and his service was very great. Will definitely drop by this specific store to purchase more!

Pull&Bear is a Spanish clothing and accessories brand. It is part of the Spanish parent company of Zara that is, Inditex. The brand has three stores(previously four) in Singapore in VivoCity, Bugis and Ion Orchard. We visited the one in VivoCity. You can get to Pull&Bear from the mall's connection to the train station. Simply exit the station and enter the mall. Take the escalator up to the first floor. Walk straight past the Dyson store and The Hour Glass and turn to your left. A shop or two down and you will be in front of Pull&Bear. The brand is mainly known for its city style of clothes and accessories. It has a lot of the popular trends infused into its designs. The cut and shape of the clothes range from curve-accentuating to the oversized-but-not-baggy kinds. However, their form-fitting, body hugging designs which suit the cool, pretty and expensive aesthetic are most definitely not for bigger girls. Bigger girls meaning plus-sized or you don't even have to be plus-sized. You'd have to be literally thin or have a perfect figure to look good in those clothes. Personally, that's a major drawback. Other than that and the price of the clothing, I really have no other negative comment about the store. Price-wise, the store is expensive. Not Zara-expensive as in break-the-bank prices, expensive as in clothes are priced the average price of branded clothing In Singapore. On the plus side, designs for the men's clothing section are not stereotypically boring. There is a little extra creativity and uniqueness put into the designs. Lastly, the store has a sort of starbucks environment to it. For a modernized urban twist on the theme 'nature', the store has a lot of colours relating to brown and yellow like Starbucks. I definitely would visit the store to make more purchases again.

The customer service here is bad, feels like the staffs ain’t happy working on a Sunday night. When I walked into the fitting area, the staff just stared at me without saying anything. No asking if I’m trying, no asking how pieces, doesn’t tell me to go ahead to the fitting rooms… Cashier was also the same, face was kinda black like it was my fault that she has to help me settle my purchases. While browsing through the shop, noticed that all the staff I came across seems to have the same bad attitude. All seem to be unhappy. If it isn’t was the clothes that they sell, I will think twice before stepping in here.