Shop Reviews

The Starbucks in universal studios Singapore has the friendliest staffs there and the drinks they made never failed me! ( I’m a huge coffee addict) their new renovation is spacious and cozy to chill if you wanna hide from the heat and the sun 🥵 . It’s my go-to place whenever I’m in USS 🤗🤗🤗

Situated near the entrance of the theme park. The drink quality and taste of the beverages are satisfactory. Nevertheless, improvements in the cleanliness of the establishment are necessary. Unfortunately, litter is scattered throughout the area, and the seating and tables are not consistently cleaned for subsequent patrons. Considering the pricing, the current hygiene standards are not quite up to par.

everyone was friendly and the service was really fast....

daddy dale took our order, very friendly, we asked to be called pretty girl but he put our name as the most pretties,, 10/10 customer service 🔥🔥

very crowded because it's inside Universal but the quality is the same, nice staffs

Decaf latte tastes good as usual. Same standard everywhere. I love the design and decorations.

The crews would dress to match the occasion and the theme of the park that is in effect. Service was fast. Place was spacious with painted artworks on the interior mirrors walls. Staff is very friendly and This outlet is only accessible when you visit Universal Studio Singapore (within USS). Serves the usual affairs of beverages, cakes, pastries.

i’m lowk pissed bc i came twice, once this morning - basically what happened was i stood in like what a 10 person line for 20 minutes tryna get breakfast (keep in mind that there was 3 people working) and when it came down to 2 people ( i was next) they said “our system is down, only cash, nothing else” okay whatever like its okay its fine (but i waited for 20 minutes, hungry tryna get breakfast) but… they have another freaking machine and wouldn’t bother activate it for us to use??? i just came back okay, with my friend, for a drink. strawberry tea lemonade with oolong tea, two of the same drinks. the order guys attitude was great okay, but WOAHHH the guy who makes the drinks… I saw him this morning too, and first he makes me and my friends drink, both tasted bitter, so bitter, also i get this drink everywhere i go and this is the worst yet. PLUS mines had a bug in it. to the people who drink this drink usually: we can agree that it usually has gradient and it’s a clear drink where you can see the ice? and has dry strawberries?? well both of these didn’t. i SHOWED them the drink that has the bug and this guy, i swear his attitude. he didn’t even know what to do, idk what he was doing but he ended up SHAKING my drink??? hello what? okay i don’t care, if it tastes good then its fine, atleast it wasn’t bitter. BUT the way he passes it to me???? woah chill dude what did i do?? i’m just asking for a new drink bc u expect me to drink a bug down? he slid the drink to me like TOSSED it to me… with the straw flying off onto the counter. CHILL OUT MAN, i’m just asking for what i paid for… i’m really really pissed bc of this like it ruined my mood… ALSO aircon was not airconing like singapore is so hot and the aircon is barely working…

Very rude staff wouldn’t let me have a paper bag to take my cupcake home in even though they just gave us a paper bag with a cookie it’s apparently not allowed for a cupcake so I decided not to have the cupcake at all, your loss. Absolutely ridiculous - it is up to me when I consume my cake and I was told by staff they are to be eaten straight away not taken home unless you get a whole box!? Bizarre and will not be returning again.

Bad attitude by staff. Very Rude. Please have some patience towards customer. Not going to support this shop again. Please educate you staff on customer service.