See what customers are saying about shops at VivoCity and Sentosa
4.1 out of 5
5258 reviews
Melissa Casley
The nicest 7/11 staff in the world - not a huge store, but friendliness of staff makes up for it. Shout out to Prem, the greatest store manager - made our mornings a little nicer chatting to him when we bought our drinks and snacks for the day. Evening lady is also super kind and helpful. Thanks, team!
Natalie Angel (Nat)
Watch out for their sandwiches. My husband and son picked up food poisoning from a club sandwich they shared from this store.
Denis Ng
Why does 7-11 need to see a physical ID card when purchasing alcoholic beverages? The official singpass app is a government certified method to show our digital ID details and is sufficient enough for banks and other services. Train your staff to verify the latest ID requirements, my partner had to walk all the way back to our house just to grab a physical ID. And all the staff member did was manually eyeball the ID.
Tyler Durden
Extremely poor customer service. I wanted to purchase an additional item but because she already scanned my previous items, she refused to add the extra item and would only with the current items until I paid for it. The lady lacked empathy and clearly had no emotional intelligence. I felt that I was forced to pay initial items, resulting in me being charged extra conversion fees and causing unnecessary financial stress when all she needed to do is re-scan the new item I wanted. If you don't enjoy your job, quit so you don't make other people feel miserable! Surely there are some consumer rights here in Singapore?! If I had a choice, I would date this 711 service attendant a zero.
Lee Carbines
Cashier couldn't have been more rude. Huffed and puffed when we didn't have any smaller notes to pay with and slammed the change down on the counter. Will not be going back
Yangzihao Wang
Says open until 11pm, but closes at 1040pm. Unfriendly staff. If you need to close before 11pm, just says so. Be honest.
Naveen Nashier
Stupid staff timing is till 9 pm Closed by 8 pm . Stupid staff making excuse . If don’t have staff to run the operation . Better closed down permanently.
Yangyang Song
Did not answer any of my calls and did not give the information I needed not suggested to go to
Patrick Chew
today i walked into this outlet at 8.11pm. they told me they are closed. But why? aren’t they supposed to close at 10pm?
Shyam Charan Sai Raghupathi
Online says that it closes at 10 but asked at around 7:40 said they were closed and asked me to leave. Very rude do not come here.
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