Shop Reviews

Felt like a place to scam tourists and people who don't know anything. Went in to buy a phone. No prices (or features) printed anywhere, you have to scroll through each phone to get a price, and some phones were missing prices. Staff also didn't know about the features. We asked about the difference in waterproof levels of each phone. He said they were all the same, when that's not true -- some are IP5 and some are IP67. Staff also gave the highest price for each phone with full features, no interest in telling you about lower-priced options. In the end, we went home , went to the Samsung website, saw all the features and all the price ranges, and bought online, saving >$100.

Chew's product knowledge was truly impressive and incredibly helpful. Her customer service skills created a positive and welcoming experience. She went above and beyond to ensure satisfaction with the entire process. It was a pleasure interacting with such a capable and dedicated individual. I would highly recommend seeking assistance from Chew in the future.

I go here yestrday buy phone case sqmsung galaxy s25 good quality, good price also,. I get 50% off. Thanks

I had difficulty connecting my phone and watch. I approached one of the staff there, randomly and asked for help. He was patient and helped me get it connected. His name is Poomin. Usually I don't post review. But in this case I had to. Most service staff are usually judge customers of they don't know simple stuff. He was attentive and explained clearly. Good work out there.

The Samsung store at VivoCity is a great spot for all things tech. The staff are knowledgeable, friendly, and always ready to assist with product demos or answering questions. The store layout is modern and spacious, making it easy to explore the latest Samsung gadgets and accessories. Whether you’re looking for a new phone, tablet, or wearable, this store has a wide selection. They also offer repair services and helpful advice on device setup. A must-visit for Samsung fans or anyone in need of quality tech products!

Special mention of Ms Chew and Ms Xinyi. Ms Chew is courteous, patience in helping me to set up the Vivo Apps. Ms Xinyi on the other hand do very well as a cashier counter staff. Such staffs are hard to employ this days. Thank you the both of you.

Rushed over to the Samsung Experience Store at Vivocity to get a cover for my new Fold because their opening hours on Google state that they are open till 10pm. Reached there slightly after 9.40pm only to be greeted by closed doors and no lights. Very upset to have made a wasted trip, especially since I rushed over from the Westgate store at their 9pm closing time after being informed that the cover I am looking for was just sold out. Hope future customers are able to be provided accurate information, instead of wasting their time. P.S. For friends with a similar experience, there are Samsung covers available at the Best Denki store just a few units away on the same floor, you do not have to purchase from the Samsung store. I added a photo of the cover below, unsure if it is more costly there, but at least my trip was not a total waste.

Worst Samsung service centre in Singapore.They want to loot money from customers as much as possible. Samsung customer care agreed to do the replacement of LCD screen with 53 dollar payment as all over the world it’s proven Samsung product defaults causing the display defects with lines.I went to service centre; but they service manager and the service lady Jenny denied to do free display change by showing the minor coating damages on the fibre edges of the phone and asking me to pay extra 300 plus dollars for LCD display change.Is Samsung scratch proof phones🤔?Peeling of coating on the phone makes Samsung warranty void???Cosmetic damage void the warranty??Means after buying a phone, keep in the same box and keep in the showcase for not void the warranty 🤣🤣🤣Simply wasting time and money.Better stop buying Samsung phones!!!Samsung want to do Robbery from customers!!!

Excellent service and highly skilled stylists. The salon is clean, comfortable, and uses quality products. I’m very happy with my haircut and treatment — will definitely come back again.

Had my first haircut here, was looking for somewhere convenient and wanted to fix my hair after a disappointing cut elsewhere. Was served by Miwako and I had a great experience! She explained on what kind of style would suit my face shape and features better and I was very satisfied with the outcome. The member package is also super worth for the price.