carl-johan sellberg
Nice shop with a good selection ecco
🚄 VivoCity to Sentosa Express - $4 Entry | 4-min Journey - Learn More
Shop Reviews
See what customers are saying about shops at VivoCity and Sentosa
4.1 out of 5
5258 reviews
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Tommy Wang
Very understaffed which is no fault of the guys working on the floor. The two were so swamped with requests I felt bad for the guy and told him I’d come back another day
Stephen Lai Pok Khin
The prices of the shoes are high, the service was good, very attentive and helpful.
Anita Kurochkina
If they sell you bad quality shoes you can't get a refund. These were worn 3 times only
izzan
The shoe selection is okay..would improve more if there were a wider variety of choices!Overall,its good!
Philip Low
Service is good as staff knows their shoes and presented them very well.
eun c
My partner stopped by to purchase a pair of formal shoes and Ewan was the one who helped us with it. Ewan was very attentive and helpful through out with all the questions we had. Thank you Ewan!
Loi HLan
Friendly service and the Ecco products they give u value for money not like the products that l bought from Cole Haan. It is so expensive n not lasting supposed to be leather but not !
Lim SONG YONG
My wife Jenny and I have a very remarkable experience at ECCO in Vivo City on 13 Nov 2021. Mr Sato attended to us and provides an excellent service. He is very patient and knowledgeable and recommended a variety of shoes to us & explained the characteristics and special features of the shoes for us to try on. We are deeply impressed with his excellent service.
Muhd Irfan
I am writing to express my dissatisfaction with the behavior of one of your staff members during my recent visit to your store at Vivo City on 21/12/24. While on my way going in, I accidentally dropped a piece of a baby biscuit outside the store. The male sales assistant, rather than offering any help or assistance, rudely instructed me to clean it up. This was both unprofessional and disrespectful. As a paying customer, I felt uncomfortable and disrespected by his response. I kindly request that you review your staff's customer service standards and remind them of the importance of maintaining a courteous and helpful attitude towards all customers. I hope that future interactions with your staff will reflect the high standards associated with the ECCO brand. Thank you for your attention to this matter. I look forward to your response.
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