Anna Hussein
Sales person choose customer to attend No wonder shop nobody they bz with thier issue at counter very bad sales person
🚄 VivoCity to Sentosa Express - $4 Entry | 4-min Journey - Learn More
ECCO VivoCity
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This premium establishment within VivoCity represents excellence in specialized retail and customer service, bringing carefully curated product selections and professional expertise to Singapore discerning shopping community. The business emphasizes quality offerings, knowledgeable staff guidance, and customer satisfaction that create memorable shopping experiences while maintaining competitive pricing and comprehensive service standards. Located strategically within Singapore premier retail destination, it serves as a trusted source for specialized products and expert consultation that meet diverse customer needs and preferences.
The comprehensive product portfolio showcases carefully selected items that demonstrate expertise in market trends, quality standards, and customer preferences within its specialized category. Professional staff provide personalized consultations, detailed product information, and ongoing support that ensure customers make informed decisions and achieve optimal satisfaction from their purchases. The establishment maintains rigorous quality control, authentic product sourcing, and competitive pricing structures that create exceptional value propositions for customers seeking reliable, high-quality products and services.
Positioned within VivoCity diverse retail ecosystem, this destination serves both local residents and international visitors seeking specialized shopping experiences and expert guidance within Singapore largest shopping complex. The strategic location provides convenient access to quality products and services while customers explore the comprehensive retail, dining, and entertainment options throughout the mall. Whether addressing specific requirements, discovering new products, or seeking professional advice, this establishment delivers specialized expertise and quality offerings that contribute significantly to VivoCity reputation as Singapore premier comprehensive shopping and lifestyle destination.
The comprehensive product portfolio showcases carefully selected items that demonstrate expertise in market trends, quality standards, and customer preferences within its specialized category. Professional staff provide personalized consultations, detailed product information, and ongoing support that ensure customers make informed decisions and achieve optimal satisfaction from their purchases. The establishment maintains rigorous quality control, authentic product sourcing, and competitive pricing structures that create exceptional value propositions for customers seeking reliable, high-quality products and services.
Positioned within VivoCity diverse retail ecosystem, this destination serves both local residents and international visitors seeking specialized shopping experiences and expert guidance within Singapore largest shopping complex. The strategic location provides convenient access to quality products and services while customers explore the comprehensive retail, dining, and entertainment options throughout the mall. Whether addressing specific requirements, discovering new products, or seeking professional advice, this establishment delivers specialized expertise and quality offerings that contribute significantly to VivoCity reputation as Singapore premier comprehensive shopping and lifestyle destination.
6376 9909
VivoCity
Operating Hours
Open Now
Closes in 10h 46m
Monday
10:30 am–9:30 pm
Tuesday
10:30 am–9:30 pm
Wednesday
(Today)
10:30 am–9:30 pm
Thursday
10:30 am–9:30 pm
Friday
10:30 am–10 pm
Saturday
10:30 am–10 pm
Sunday
10:30 am–10 pm
Photo Gallery
The interior of an ECCO shoe store with displays of shoes and a few customers browsing.
A pair of brown leather brogue shoes with white soles and beige socks.
A person's hand holds up a pair of black ECCO high-heeled shoes, showing the worn soles.
ECCO store announcing its re-opening in March 2023 with a large graphic display.
The exterior of the ECCO VivoCity shoe store, showcasing footwear and accessories.
Interior view of an ECCO shoe store showcasing various footwear and a Mother's Day sale.
Interior view of an ECCO store with a 'SALE' sign and staff at the counter.
A person holds a brown ECCO shopping bag with shoes displayed in the background.
The ECCO shoe store entrance with a large digital display announcing a sale.
The ECCO VivoCity shoe store features a modern interior with shoes displayed on shelves and a central display.
People walking in a mall hallway past the ECCO shoe store.
The exterior of an ECCO shoe store, showcasing footwear displays and a large advertisement.
A hand holds a black leather Chelsea boot with a thick sole.
A pair of black ECCO women's high-heeled shoes with pointed toes.
A label for ECCO ST1 HYBRID shoes showing article number, color, and size information.
The interior of an ECCO shoe store showcasing a wide variety of footwear on display.
The exterior of an ECCO shoe store with a large digital display showcasing Fluidform technology.
Interior view of an ECCO shoe store showcasing a wide variety of footwear and bags.
The interior of an ECCO shoe store with shoes displayed on shelves and a Lunar New Year special offer.
A close-up view of a black leather ECCO dress shoe on a white shelf.
Interior view of an ECCO shoe store showcasing various bags, shoes, and luggage.
Overall Rating
3.1
/
5
Based on 15 reviews
Mall Ranking
#358
Out of 410 shops
Category Ranking
Not enough ratings
Negative Reviews
Ilia Rio
Shoes paint my feets black&uncomfortable. No-return policy.
sandra elisha
Utterly disappointed with the service at this outlet. This is a Saturday, I brought my pair of defective shoes down to VivoCity with my child because the soles were disproportionately worn off in comparison to the other parts of the shoes. We wasted our weekend here. As a matter of fact, the shoes are in good condition, exception for the soles. I brought them to the shop to find out what can be done. The supervisor bluntly told me nothing can be done, as it is an old model. She asked me to find a cobbler to fix it - which is impossible because the entire sole is one whole piece and part of it has broken off, or offered me a 10% discount for their shoes, which is a mere fraction of what I have paid for. I have been buying Ecco shoes for years and this experience is sorely disappointing. I will NOT return to this store again, and quite possibly, never patronise this brand again given the poor quality and customer service.
Muhd Irfan
I am writing to express my dissatisfaction with the behavior of one of your staff members during my recent visit to your store at Vivo City on 21/12/24. While on my way going in, I accidentally dropped a piece of a baby biscuit outside the store. The male sales assistant, rather than offering any help or assistance, rudely instructed me to clean it up. This was both unprofessional and disrespectful. As a paying customer, I felt uncomfortable and disrespected by his response. I kindly request that you review your staff's customer service standards and remind them of the importance of maintaining a courteous and helpful attitude towards all customers. I hope that future interactions with your staff will reflect the high standards associated with the ECCO brand. Thank you for your attention to this matter. I look forward to your response.
Anita Kurochkina
If they sell you bad quality shoes you can't get a refund. These were worn 3 times only
Positive Reviews
Sunil Mittal
Please give your email id or whatss app number i want some information
carl-johan sellberg
Nice shop with a good selection ecco
eun c
My partner stopped by to purchase a pair of formal shoes and Ewan was the one who helped us with it. Ewan was very attentive and helpful through out with all the questions we had. Thank you Ewan!
Darlene Lamigo
Their staff is very polite,I bought a pair of my boots and I took the wrong size (big) so I went back the next day and I exchanged in a smaller size and they very kind.
Lim SONG YONG
My wife Jenny and I have a very remarkable experience at ECCO in Vivo City on 13 Nov 2021. Mr Sato attended to us and provides an excellent service. He is very patient and knowledgeable and recommended a variety of shoes to us & explained the characteristics and special features of the shoes for us to try on. We are deeply impressed with his excellent service.
