Recommended!!!
The best Lego store compared to the other outlets in SG. Many varieties to choose from! Had a great time shopping there with my family! And also, I'm utterly impressed with the staffs there. Very helpful, courteous and very friendly. A very good team spirit! Especially Nina, a malay, tall lady. Always smilling, very patient.
Worth checking out if your in the area. Pick a brick, build a mini fig and Friendly staff. Also a massive lego city which was pretty cool, also had a number off mini figs to find.
Will be back next time in Sentosa
Lego company always have innovative ways to attract kids and even adult. This store has some creative and newly produced Lego toys such as localised products with Merlion in Lego version, personalised human face, Singapore's famous places, mini versions of people around the world and more. This store is so amazing and my daughter love it, it's only a bit pricey only for their toys but of course if you can afford it why not.
As a passionate LEGO enthusiast, I visited the largest LEGO certified store in Singapore upon a friend’s recommendation.
The wide variety of sets inside definitely did not disappoint me. The store carries many popular collections, and right at the entrance, I was greeted by impressive LEGO-built displays of famous Singapore landmarks. Seeing the local sights recreated with bricks was so captivating that I couldn’t help but stop and admire them for a long time.
What impressed me the most, however, was the friendliness of the staff. I originally wanted to buy a LEGO Gashapon machine set that’s completely unavailable in Taiwan and Vietnam. When I asked, the staff told me it had just sold out at this store. Noticing my disappointment, she kindly went the extra mile and called other branches to help me check. Thanks to his effort, I was able to get the set after all!
The store is located just at the entrance of Universal studios and can be accessed even if you are not visiting Universal studios. However the variety of chocolatee is the usual Hersheys stuff that can be bought from other places as well and does not call for a visit unless you are already around the area. The variety of merchandise is average nothing special. In a nutshell, it's a bigger and exclusive Hersheys chocolate and merchandise store, don't expect anything more. There are no activities etc like the US Hersheys chocolate world.
It was very disappointing to find that Hersheys Singapur sold us large paper balls hidden under the chocolates giving an impression of a chocolate pile in a ceramic bowl. There were barely 20 pcs in the bowl. The bowl costed us 39SGD. We took 2 of them to gift and it turned out embarrassing.The total purchase was of over 200 SGD yet feeling cheated.
I had a very disappointing experience at the Hershey’s Sentosa outlet on Christmas Day (25/12/2024) at around 1 PM. My family and I felt disrespected by the poor customer service we received. While I shall not name the staff involved, their rude tone toward our young children (aged 3-7) and an insulting comment to my wife, saying, "use your common sense," was unprofessional and uncalled for.
We also noticed a difference in how customers of different races were treated, which made us feel unwelcome and uncomfortable. This incident ruined what was supposed to be a pleasant visit.
Hershey’s should improve their customer service training to ensure all customers are treated equally and respectfully.
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