Shop Reviews

good service by kelly foo 👍🏼 i had quite a few questions and she helped me answer them all + got someone else to confirm to make sure i had all the right info. helped me do quite a few processes too and showed a great energy throughout. Thanks! …

Agnes Poon was excellent. She is very patient, detail in her explanation and exceptionally helpful in assisting us. Thumbs up to you for having a gem staff.

Really impressed with this branch! I visited around 5 PM on a weekday and got help immediately. Special thanks to Bowie Lam for being so polite and effective. She resolved an issue for me in less than 5 minutes that I had been struggling with for days when trying to get help through the UOB hotline. A well deserved 5 stars! :)

We were served by the lady with the warmest smile, Agnes Poon, today. She was so patient and detailed in explaining, and we had such a pleasant experience. Thanks so much Agnes for being so kind and lovely! Really made our day!

Kashturi served me and she has very good service and attitude. Best service to customers. Kind and patient. Assist me from beginning till the end. Highly recommended :) thank you :)

I recently visited the bank to update my personal details and handle some cash matters. I was assisted by Kashturi, along with two Chinese ladies & a Chinese gentleman named Cash . All of them were extremely helpful, friendly, and professional. Kashturi stood out for her patience and clear communication, making the whole process smooth and pleasant. Great teamwork and excellent service — thank you all!

I was facing some issues, and luckily I met Agnes Poon. She is very friendly, cheerful, and provides excellent service. Even though my English is not very good, she was patient and helped me resolve my problem👍🏻 …

About 2 weeks ago, I went to this branch to change my residential address with another joined account holder as it required two persons to do so. We were quite unhappy about the past two encounters at other branches but were happy to be served by Ms Bowie Lam. She was so calm and patient, listening to our woes, addressing to our issues and taking corrective steps to change my mailing address. She even promised me that she would personally monitor my mailing address is updated. True enough, few days later, she called me at 7 pm, informing me that my address has been updated, thereafter I received mail sending to my present residence confirming the change of address. Yesterday (6/8/25) I received the statement of account, that is what I look forward to. Kudos to Ms Bowie Lam. Before meeting Bowie Lam, we had half a mind to close our account though our deposits are not much. It’s her pleasant deposition and her displayed professionalism that retain us. UOB is fortunate to have such wonderful staff to serve the customers. Thank you, Bowie. 👍👍❤️❤️

I went to this branch at Saturday around 4:15pm as my card found out irregular activities in my UOB card. Although it's closing time this bank staffs were very patient and helpful for my card changing and inquiry for hot line call. Especially the staff name Kelly Foo, she is very patient and help me in calling to hotline to report and get back the amount for irregular transitions. Thank you so much for all of you and Ms Kelly Foo for helping,kindness and patients. This branch is the good assessment of UOB.

I visited the branch at 12pm today, Mr Wong was super patient in attending to a variety of services I required (change address, reissue new debit card, apply for new credit card, update income details), he was also very kind and efficient. Many thanks!