Shop Reviews

This chocolate drink is unbelievably delicious! The rich, chocolatey flavor is simply divine. The atmosphere is fantastic – relaxed and cool, with great music. I had a wonderful time and will definitely be returning!Thumbs up!

The team behind the cafe is super amazing! Very fun and wholesome 🤭 Thank you especially to Angel XinYi Micah Brandon!!! Friendly and super accommodating

Very solid tasting chocolate based cakes. Sweetness is just right and chocolate content is quite high for most of their cakes. 2 slices cost @ $30 so enjoy it slowly. Seating area is cramped and limited. It's a shame the server cannot offer complimentary plain water. Cost $3.50 for water. Oouch.

For a feel of Britain 🇬🇧 during pandemic, M&S Food which is their supermarket is a favourite with their unique house brand products. From wines to bakeries, shortbreads to gins, jams to ice-creams, you feel like in UK suddenly. Best time to visit is year end towards Christmas when all the festive goodies are in stock.

Disappointing and Disrespectful Service at M&S Vivo City I had a highly disappointing experience at the M&S store in Vivo City, which profoundly impacted my perception of the brand. Around 6 PM (5 Dec 2023), I approached a staff member with a picture, inquiring about the location of a specific new product, shortbread tea. Instead of assisting, the employee (in the picture one) responded with impatience, dismissively pointing towards the tea section and rudely questioning if I couldn’t see it there. I was well aware of the tea area but needed help locating this new item. Their tone was condescending and reproachful, even when they eventually pointed out the product, asking in a derogatory manner if that wasn’t the shortbread tea. This encounter was shockingly disrespectful and far below the standard I expect from a high-end supermarket like M&S. It was, without doubt, my worst shopping experience at M&S in recent memory, raising serious questions about their staff training and customer service quality. It’s crucial that employees refrain from bringing negative emotions into the workplace, as it deeply affects customer experience. I hope M&S addresses this issue promptly to uphold the quality of service that customers deserve.

Miss UK? Just come here. They even have the sauces to make your favourite British Indian cuisines. I saw Hot Cross Buns here too. Just past Easter but lovely to enjoy.

Love M&S. This outlet has a good selection - especially the food section from wines to crisps and fresh baked goods.

Love the Marks & Spencer branch in VivoCity, mainly because of the small deli serving fresh baked good, chocolates, wine, chips and an actual decent selection of frozen packed veggies. It’s a nice touch that makes grocery shopping here a little more enjoyable. The clothing section being separate is a plus too—no awkward detours through racks of shirts just to grab a snack. Practical layout, good selection, and a solid go-to spot for shopping especially during Christmas when the store comes alive.

Surprisely exciting new opportunity to taste the English high teas and watching the day passing through in Singapore with the atmosphere of London bread pastries cakes Western delights teas and coffees. Love the unique delicous Earl grey and salted caramel latte served at comfortable seats at their M & S Food Cafe. Sit and enjoy while my wife go shopping for clothing and grocery at the Mark & Spencer store. Conveniently located in the Vivo City next to Sentosa Harbour Front Shopping Centre overseeing the busiest harbour of the world Sentosa Cruise Centre with MRT station and bus terminal with plenty of dinning shopping banking supermarket library postage community centre cinemas entertainment and amenities nearby. Friendly cosy comfy welcoming ambience for romantic intimates groups students tourists expats locals visitors and families.

Love the cafe corner where u can hav a cuppa n some of their fresh bakery. Had a brown scone - it’s 100% oats but wish it’s more buttery