Shop Reviews

Bought a pair of Sambas there last week. The guy who assisted us was very nice and accommodating, and even offered sincere input on my choices. His name escapes me now but he deserves praise. Thank you!

This is the 3rd time I’m visiting this Adidas outlet and Jaypee, as always, is very helpful and patient as he helps me out with my purchases. Will visit this outlet again thanks to the excellent customer service provided to me by Jaypee.

Two visits, two mistakes — over $80 wasted at Adidas VivoCity. Items bought: SG60 Rep Your Hood “Sengkang” tee on two separate visits First visit: Asked for design on the front of the tee — came back to find it on the back. Staff insisted he “heard back” but offered no solution. Second visit: Staff briefly showed a black design that seemed to only differ in font colour. No one mentioned it had a transparent hut — which clashed badly with the red tee. No advice given, no quality check before handing it over. Result: Poor service, zero attention to detail, and no care for customer satisfaction. Adidas, please contact us urgently to resolve this.

The Adidas store at VivoCity is a fantastic shopping spot for sportswear enthusiasts. The staff are incredibly friendly and attentive, always ready to assist with finding the right size or style. Their service makes the shopping experience so much more enjoyable! The store is well-organized, and the product selection is great, with all the latest collections and classic staples. Prices are moderate and reflect the quality of the brand, plus there are often discounts or promotions to look out for. Highly recommend this store for anyone looking for stylish and high-performance sports gear!

Nuha is an amazing salesperson. Even though I did not purchase anything, she was extremely patient and understanding. Will recommend to all my friends!

So happy to get my size…thanks Alex!

Trying to get some attention here since the various methods of visiting the store and trying to use the app for contact seems to not work. Bought the Adilette 22 in Feb 2025. At the point of checking, unfortunately, I didnt detect possible discolouration of the right footwear and about some time later, it became very apparent, as shown in the picture. I visited in March and staff took pictures and mentioned they will email the headquarters/supplier (i dont know) to check. I'm guessing they feel its a manufacturer's defect and not the staff mistaking a display piece and selling it to me. It's mid-May now and I've visited a couple more times and got bored waiting. I'm still an ardent Adidas fan but I guess, I'll visit this store for my test fits but order them online instead.

If I could, I would rate this 0 stars. This outlet has many rude employees. I'm not sure if the managers are trained to serve customers professionally. The way they speak to customers is really like being in a third world countries. Third world countries also do not speak rudely but politely. Recently, a friend of mine attended an interview and found the managers to be quite rude, making them feel very uncomfortable. The company seems to have become very negative and closed to new opportunities. Before the interview even started, an employee asked them to wait until 11:00 am, even though it was only 15 minutes away. If your team continues to treat customers and potential employees this way, I don't see a future for this particular outlet.

Bring my kids out playdate with my friend. They love the place. I love that they have two separate play areas: one for kids below 3 and another for kids above 3. This way, toddlers can enjoy safely without the older kids jumping around. Definitely feels more secure 🥰👍🏻 There are so many play features here that the kids can have endless fun! And if they get tired or hungry, there’s a Chillax area where they can rest and have a snack. You’ll find both savory and sweet bites, plus hot and cold drinks available. The Chillax area also has power points and free Wi-Fi, perfect for waiting parents. 😏 Oh by the way if you can't find it. It's right behind Marche. 😊

Thanks to the well organised team ! Lotsa great services that’s provided! The place is clean and spacious! It’s safe for children to run about and knowing where they will be. Their food taste great, my child loved it, the claw machine aren’t like those that doesn’t catch at all, at least my daughter manage to catch and had fun. Special thanks to Rukaini, manage my queries and requests ! Well done with great services 👍🏻