🚄 VivoCity to Sentosa Express - $4 Entry | 4-min Journey - Learn More

Shop Reviews

See what customers are saying about shops at VivoCity and Sentosa

4.1 out of 5

5258 reviews

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dian jumani dian jumani

i had a wonderful experience with Farah from KS Vivo. she were professional, attentive, and genuinely cared about understanding my needs. she explained everything clearly, answered all my questions patiently, and never made me feel pressured. her friendly attitude and knowledge made the whole process smooth and stress-free. i truly appreciate her excellent service and would highly recommend them to anyone looking for a trustworthy and helpful salesperson.

Halifa Jaffar Halifa Jaffar

Had a pleasant experience at Vivocity outlet. Farah was really helpful in giving suggestions and explaining in detail the products in store, also very understanding towards my very active 7 year old

Cheryl A. Cheryl A.

Thank you to Fen Lynn for serving me and my family! She is a very sensitive and detailed SA who provides advices whole heartedly. I enjoyed being served by her and left the store with a dress. Would definitely recommend her as a SA

Mahirah Mohd Noh Mahirah Mohd Noh

Kate Spade @ Vivo City Not only was I pampered with choices but also was greeted with the best service from them. I was served by Fara and she is the epitome of excellent service. She was kind to give relevant opinions and inputs. She took the extra mile to have the box tied up nicely. Won’t be the last time shopping with them.

Lina Marlina Othman Lina Marlina Othman

Had a great shopping experience at Kate Spade Vivo City! Was greeted and warmly welcomed by Farah :) Farah was very approachable and knowledgeable about every single product. Thank you for the excellent customer service, Farah! 🫰 …

Miruna Ranjan Miruna Ranjan

Farah at Kate Spade (Vivo) was great, and offered wonderful customer service. She was positive, friendly and gave suggestions for the gift idea I needed. I enjoyed my shopping experience.

Nora Md Sidik Nora Md Sidik

Served by Mary on 4th Jan 2025 purchasing wallet and card holder for my daughters. Mary was very helpful and approachable. She was not pushy and gave us space to look around first unlike some other sales personnel that will follow us closely. Keep up the good job 👏 …

Gaius Chai Gaius Chai

I dropped by Kate Spade Vivo looking for a Mother’s Day gift and was honestly blown away by the service. Farah went above and beyond—she patiently walked me through every possible option that could suit my mum’s needs, gave honest opinions, and even modeled the bag herself so I could visualise better. She never rushed me, even when I said I needed time to think and would come back later. Her warmth and patience made it impossible not to return. Thank you for making the experience so personal and enjoyable. You really made the gift extra special.

Ryan Lim Ryan Lim

Had Bara Chirashi and spicy chashu ramen for dinner. The broth is super thick and nice. Will be a regular at this place for lunch/dinner.

karmen tan karmen tan

Love the food made by Hokkaido-Ya! The condiment ginger was delicious and big piece. The pork belly and yakiniku bowls were flavorful too! The fried garlic was crispy, the onsen egg was on point, rice were cook to the great texture. & not forgetting the edamame we had. Will visit again when we go Vivocity :)

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