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terrible experience!! short summary: dont go to this outlet unless u know UR EXACT SIZE AND EXACTLY WHAT U WANT😔😩 try no more than 5 pairs of shoes or else yall are being a nuisance😭😕 the staff will rush u and talk to u like ur a child if u look young too🥰 long story: my friend and i went there to buy prom shoes and wanted to try a large variety of shoes since we didnt know what we wanted (we are very indecisive and wanted to see what looked good on us). stayed for less than an hour, maybe around 45mins. the staff there were visibly irritated and annoyed by us trying many pairs of shoes (less than 10 pairs per person). near the end of our session, we asked the staff for 2 pairs of shoes in our sizes, and the staff went to talk to their manager, who proceeded to glare and frown at us. the staff came out and did not provide us with the shoes we requested for, instead she asked us what we wanted. we didnt understand her at first and assumed she was talking about the shoes we asked for, so we repeated ourselves. she proceeded to ask us again what we wanted so she could take the shoes for us (???). i guessed that it could be due to the number of shoes we were trying and i explained our situation (prom and indecisive and all that) to her, which she followed up by saying 'CANNOT LIKE THAT!'😍 do note that my friend and i were not being rowdy or goofing around at all, at most we made small comments to each other which made us laugh obviously!! so idk if they thought we were just fooling around, but seriously isnt that how all friends act when they are together.... the staff proceeded to rush us to decide on the shoes we want so she could check us out?? and she tried to clear the 3 pairs of shoes that we had tried, including the 2 that my friend and i were considering. she was being very hasty and spoke in a very angsty manner "so do u want this? this one dont want right?" until my friend stopped her from taking her shoes!!🫶🏻 when my friend told her she wanted to compare the pair she already had and the new pair that she asked for initially, the staff looked so damn done w her job and she left the shoes w my friend and like sighed 'okok' like damn pekcek 💀 she also took the shoes i wanted away!! thanks girlie i get that me and my friend look quite young (maybe sec sch teens) but even so, it is not a reason for the staff to treat us the way they did. it is obvious that the staff assumed we came to play around with their shoes even though that was not the case. my friend even ended up puchasing a pair of shoes. regardless of our age, a customer is a customer and should be treated as a customer. if they had an issue with the number of shoes we were trying on, they could have let us know earlier that there was a limit in the number of shoes we could try (and there shouldn't be... the store is there for a reason right) instead of getting annoyed that we were trying on their shoes... i ended up not finding anything😔 thank you for reading😘
