Shop Reviews

Had a great experience purchasing my Tudor with sales advisor Jackie. As a repeat customer from his time at Paragon to now at the Vivo outlet Jackie continues to impress with his professionalism and product knowledge. Just like my previous purchase, he took the time to thoroughly explain all the details of the watch. Truly appreciate his consistent service and dedication!

We had a wonderful experience purchasing our watch in-store, thanks to Justin. From the moment we walked in, he was attentive, knowledgeable, and genuinely warm. He took the time to understand what we were looking for and guided us with patience and professionalism. His service made the entire experience enjoyable and memorable. We truly appreciate his dedication and would highly recommend him to anyone looking for exceptional customer service.

I had a fantastic experience with Justin — he’s easily one of the best sellers I’ve ever interacted with. From the start, he was incredibly kind, patient, and genuinely helpful, taking the time to answer all my questions without any pressure. His knowledge about watches is impressive, and he explained everything in a very clear and approachable way, which really helped me make a confident decision. What stood out most was his friendly and respectful attitude. He never rushed the process and made sure I felt comfortable and informed throughout. Even when I had follow-up questions, he remained professional and responsive, always willing to go the extra mile to assist. If you're looking for a trustworthy and informative watch seller who truly values his customers, I can’t recommend Justin enough.

I had a great experience at SK jewellery Vivocity. The staff, Josephine Yap were friendly and helpful, and they had a beautiful collection to choose from. I found what I was looking for at a good price. The quality of the jewellery is excellent.

Rainbow Chong was our SA. She was very patient and spoke gently with us. Didn't get the size since I have tiny fingers. She arranged for a closer size to my finger the next day. Next day came, and we arrived at the store. We told them we would come back and think about it. But she wasn't pushy at all. The apple tea was really good 😂 I came for the wedding band, stayed for the tea 🫖☕. Thank you, Rainbow 🌈

I walked into SK Jewellery at VivoCity just to browse, as I had always dreamt of owning a diamond earring but was hesitant to make the purchase. Josephine Yap was warm, genuine, and absolutely pleasant from the start. She patiently assisted me, shared honest and helpful advice, and showed me a variety of options—all without any pressure. Her service was exceptional—professional yet friendly, and never once did I feel judged or rushed. In the end, it was because of her that I finally took the leap and bought my All Star Diamond. Thank you, Josephine, for making this such a special and memorable experience!

The customer service is excellent. Crystal Gan knows lot of knowledge about jewelry and her customer services is excellent. If you drop by, and you need assistance, do look for her.

Had a good experience here with Alex offering great advice and suggestions. Managed to buy the wedding gifts I came to look at! Excellent service provided too while I was waiting for the administrative process :)

Kelly Khor was an excellent salesperson—friendly, patient, and very knowledgeable. She took the time to explain everything clearly. They offer a wide selection to choose from. The store has a nice, comfortable atmosphere, making the shopping experience enjoyable. Highly recommend visiting for your jewelry needs!

Though heavily pregnant, Shin Tian provided excellent service helping us choose a beautifully crafted bangle for our mum. Loved the workmanship and the tip top service from SK!