🚄 VivoCity to Sentosa Express - $4 Entry | 4-min Journey - Learn More

Shop Reviews

See what customers are saying about shops at VivoCity and Sentosa

4.1 out of 5

5258 reviews

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Jamilah Jamil Jamilah Jamil

JC at Vivo city store was very professional in his service. I am fortunate to be attended by him & am extremely satisfied with his kind attention & services

Jiejie Z. Jiejie Z.

Poor experience. Bought 5 items, the sales man was eager to sell more and in perfunctory way saying the last piece is a brand new piece which they just displayed there, but after checking there is obvious stain around the collar. When they transferred one t shirt from other stores, they transferred a wrong one to me..

C Y C Y C Y C Y

Approached by Sharon, when I stepped into the shop. She offered her knowledge of how to match my clothings. She served me well throughout, I’ll be back for more purchases in future.

Chris Lee Chris Lee

I was served by Ka Yong at Fila Vivo store. Ka Yong is so patient and able to recommend the product that suits me well. Thank you for your service :)

Shiu Heng, Sam Chin Shiu Heng, Sam Chin

Fantastic service from JC at the vivocity outlet. Cheerful, helpful and always offering great recommendations. If you want to buy Fila, look for JC at the vivocity outlet!

Marianne Ponce Marianne Ponce

Surprisingly FILA DOESN’T ACCEPT RETURN OR REFUND. You can exchange but has to be same price or higher. So it means ur stuck with what u bough or get multiple items that u don’t like. Big brand with inflexible policy. Should make a large sign or inform costumers when paying to be warned.

charlotte cheung charlotte cheung

Friendly staffs J, Sharon. Thank you for the help!!!

Kelvin Chua Kelvin Chua

Very happy with this purchase. Kathy, fila's service at vivocity is extremely patient and courteous. Lots of smiles. Awareness of the product. Deeply grateful.

leslie wee leslie wee

I am giving 1 star not for service but for product. Purchased Spigen Apple Watch ultra case. The case was not usable because it caused my watch display to not work well and thus could not unlock the watch. Wasted money for less than 1 day use. Lousy Spigen Apple Watch ultra case. Interested buyers beware, it may work at the shop but because performance is intermittent it does not give a consistent experience. Should not even be sold.

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