Coco Tay
Friendly uncle. Nice herbal tea as well
🚄 VivoCity to Sentosa Express - $4 Entry | 4-min Journey - Learn More
Shop Reviews
See what customers are saying about shops at VivoCity and Sentosa
4.1 out of 5
5258 reviews
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Jay S
Very good service, kudos
Kelvin Zhuo
Staff attitude problems ask for cold honey lemon end up give me a non cold one. Ask him to change say already tell you no more. When you tell me whereby you just pack in the bag and pass to me!
Yinvonne Wong
Terrible service staff. Very rude the moment i entered. I tried to explain the item I'm looking for and he looks like I owe him money. Left with such a bad taste in my mouth. Also, it's before their closing time by 20 min and they turned off all the machines and accept only cash payment. They can't wait to go home? Is this even allowed???
Linh
Heathy herbal tea and drinks with good prices. Only tried gingsen chrysanthemum tea so far but it was great.
Pam
Went to vivo city outlet on 5 Dec @ 7pm and the service was EXTREMELY bad!! Ask the staffs on some products recommendation which show no interest to recommend. NO WONDER the shop is empty!! If THEFACESHOP management is seeing this post, pls do something!!
Vivian Ang
My friends and I went to this particular outlet to get some skincare products and were extremely upset because we encountered an extremely rude and stuck up staff named Fiona. She rolled her eyes when we were discussing about the products in our own opinions and was really slow with the payment process. Did not even want to provide us with a plastic bag till we asked for it.
Evon Tan
I visited “The Face Shop” and was disappointed by my experience. There was only one staff member available, who was busy with another customer. I patiently waited hoping to get some guidance on my purchase but when a customer shouted to make a payment, the staff member quickly left without any acknowledgment or apology. It felt disrespectful. Overall, the service could have been much.
Lum Yuet Mei
May I know whether you have stock of the Jeju bamboo gel?
Hui Huai Ang
The staff is nice.
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