Name: THEFACESHOP - Nature Collection VivoCity
Rating: 1.6

THEFACESHOP - Nature Collection VivoCity

health beauty_cosmetics

Location: VivoCity

This premium establishment within VivoCity represents excellence in specialized retail and customer service, bringing carefully curated product selections and professional expertise to Singapore discerning shopping community. The business emphasizes quality offerings, knowledgeable staff guidance, and customer satisfaction that create memorable shopping experiences while maintaining competitive pricing and comprehensive service standards. Located strategically within Singapore premier retail destination, it serves as a trusted source for specialized products and expert consultation that meet diverse customer needs and preferences.

The comprehensive product portfolio showcases carefully selected items that demonstrate expertise in market trends, quality standards, and customer preferences within its specialized category. Professional staff provide personalized consultations, detailed product information, and ongoing support that ensure customers make informed decisions and achieve optimal satisfaction from their purchases. The establishment maintains rigorous quality control, authentic product sourcing, and competitive pricing structures that create exceptional value propositions for customers seeking reliable, high-quality products and services.

Positioned within VivoCity diverse retail ecosystem, this destination serves both local residents and international visitors seeking specialized shopping experiences and expert guidance within Singapore largest shopping complex. The strategic location provides convenient access to quality products and services while customers explore the comprehensive retail, dining, and entertainment options throughout the mall. Whether addressing specific requirements, discovering new products, or seeking professional advice, this establishment delivers specialized expertise and quality offerings that contribute significantly to VivoCity reputation as Singapore premier comprehensive shopping and lifestyle destination.

Photo Gallery

A busy shopping mall interior with people walking past The Face Shop and Pazzion stores.

Shelves stocked with various skincare products from THEFACESHOP.

The entrance of THEFACESHOP, a beauty store, showcasing skincare and makeup products.

A view of The Face Shop and Pazzion stores on a mall level.

A view of The Face Shop and other stores in a modern shopping mall.

The entrance of The Face Shop, a beauty store, with cartoon characters on the window.

The exterior of THE FACE SHOP, a beauty store, showcasing its products and branding.

The exterior of The Face Shop, featuring its prominent signage and product displays.

The entrance of The Face Shop, a beauty store, with products displayed inside.

The entrance of THEFACESHOP, a beauty store, showcasing its products and festive decorations.

A view of The Face Shop and other retail stores in a modern shopping mall.

The exterior of The Face Shop, showcasing a sale with 50% off and various beauty products.

The exterior of The Face Shop, showcasing its products and branding.

A view of a shopping mall interior with various shops including The Face Shop, Lacoste, and Steve Madden.

Overall Rating

1.6 / 5

Based on 5 reviews

Mall Ranking

#405

Out of 410 shops

Category Ranking

Not enough ratings

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Negative Reviews

Evon Tan

September 12, 2025

I visited “The Face Shop” and was disappointed by my experience. There was only one staff member available, who was busy with another customer. I patiently waited hoping to get some guidance on my purchase but when a customer shouted to make a payment, the staff member quickly left without any acknowledgment or apology. It felt disrespectful. Overall, the service could have been much.

Vivian Ang

My friends and I went to this particular outlet to get some skincare products and were extremely upset because we encountered an extremely rude and stuck up staff named Fiona. She rolled her eyes when we were discussing about the products in our own opinions and was really slow with the payment process. Did not even want to provide us with a plastic bag till we asked for it.

Pam Pam

Went to vivo city outlet on 5 Dec @ 7pm and the service was EXTREMELY bad!! Ask the staffs on some products recommendation which show no interest to recommend. NO WONDER the shop is empty!! If THEFACESHOP management is seeing this post, pls do something!!

Lum Yuet Mei