Hting Khoo
China staff put me off buying the products.
See what customers are saying about shops at VivoCity and Sentosa
4.1 out of 5
5258 reviews
Hting Khoo
China staff put me off buying the products.
John Tan
Products look good, but chinese staff there gave terrible service. Would recommend to go other outlets instead
Jas Ng
Shirley has provided excellent service and was patience with my requests. Finally I got the right one, 2 pairs of shoes.
Cathleen Woo
The staff Shirlee is very good service, she even help me carry the shoes from vivo to boon lay just to pass me the shoes, due to i am inconvenience to travel so far. appreciate the best service.
Anand Karthigesu
Great shoes, great store and a wonderful sales attendant.
Chan Carment
Today went to harbour front outlet served by Shanen, she was kind , friendly and great service. Strong product knowledge 👍.Another one more pretty staff also provide their ginseng tea. Lovely 🌹 …
Charis Tang
Nice lady was busy restocking but she took time to explain to me the different types of bird nest and threw in some freebies as well.
Windspring
Just wanna go in buy a cny hamper, male senior staff with a “can’t be bothered” attitude provides little information or no assistance whatsoever. When asked “a”, was replied with “b”, lack of work passion, professionalism, knowledge, or the will to want to service n do his job. I do think the staff in this outlet needs to undergo training again. I wouldn’t revisit this outlet n spend a dime in it. Probably it should close down as well. I would go Zheng Zhong ping next door instead for the very obvious reasons
C P
Friendly service while browsing, but they ignore you as soon as you've paid, you feel as though all manners stop as soon as they have your money...
Sweet Thoughts
Went to EYS to purchase 2 CNY A2 giftset. Was told that it was the last 2 set, however 1 of the boxes was slightly damage. Since it was for gifting, i requested for box replacement. Staff #1 told me cant change but there are so many giftset boxes on the shelves. Her reason was the barcode sticker at the back so cannot change. So i suggested to take out the sticker and swop around. She refuses. Staff #2 gave me a even ridiculous reply, damage boxes need to return to warehouse then can exchange. Seriously? Why so inflexible? It is just a sticker. Customer service attitude is hack care, u want to buy then buy else get lost..
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