Sweet Thoughts
Went to EYS to purchase 2 CNY A2 giftset. Was told that it was the last 2 set, however 1 of the boxes was slightly damage. Since it was for gifting, i requested for box replacement. Staff #1 told me cant change but there are so many giftset boxes on the shelves. Her reason was the barcode sticker at the back so cannot change. So i suggested to take out the sticker and swop around. She refuses. Staff #2 gave me a even ridiculous reply, damage boxes need to return to warehouse then can exchange. Seriously? Why so inflexible? It is just a sticker. Customer service attitude is hack care, u want to buy then buy else get lost..