This retail establishment represents quality and service excellence within VivoCity comprehensive shopping environment, bringing curated product selections and professional expertise that meet specific customer needs while maintaining high standards for product quality and customer satisfaction. The business emphasizes knowledgeable service, authentic products, and customer education that help individuals make informed purchasing decisions based on their specific requirements and preferences. Located within Singapore premier retail destination, it serves as a trusted source for specialized products and expert guidance.
The carefully curated product portfolio showcases items selected for quality, functionality, and customer value, demonstrating expertise in market trends, consumer preferences, and product innovation. Professional staff provide detailed consultations, product comparisons, and usage guidance that ensure customers receive optimal value and satisfaction from their purchases. The establishment maintains competitive pricing, quality assurance programs, and customer service standards that create positive shopping experiences and long-term customer relationships.
Positioned within VivoCity diverse retail ecosystem, this destination serves customers seeking specialized products, expert advice, and quality assurance while exploring Singapore largest shopping destination. The strategic location provides convenient access to specialized shopping while customers enjoy other retail and entertainment options throughout the complex. Whether addressing specific needs, discovering new products, or seeking expert guidance, this establishment delivers specialized expertise and quality products that contribute to VivoCity reputation as Singapore premier comprehensive shopping and lifestyle destination.
6270 5665
VivoCity
Operating Hours
Opening Soon
16m
Monday
11 am–9 pm
Tuesday
11 am–9 pm
Wednesday
(Today)
11 am–9 pm
Thursday
11 am–9 pm
Friday
11 am–9 pm
Saturday
11 am–9 pm
Sunday
11 am–9 pm
Menu information is not available at this time.
Photo Gallery
The W Optics store entrance with displays of glasses and a Polaroid advertisement.
Interior view of an optical shop with a consultation area and retail display.
An eye examination room with advanced optical equipment and a patient examination chair.
Interior view of an optical shop with an examination room and a retail display area.
Interior view of a modern optical shop showcasing eyewear displays and a consultation area.
A well-lit optical shop displaying a variety of eyeglasses and sunglasses on shelves and in display cases.
Interior view of a modern optical shop showcasing a wide selection of eyewear.
A person holds a Prada branded box in front of a clothing store display.
Interior view of an optical shop showcasing designer eyewear brands like Tom Ford, Tiffany & Co., Bulgari, Prada, and Burberry.
An eye examination room with a chair, diagnostic equipment, and a sink.
Interior of a modern optical shop with a reception desk, seating, and displays of eyewear.
Interior view of a modern optical shop showcasing various designer eyewear brands and a diagnostic room.
Interior of a modern optical shop showcasing designer eyewear brands like Chanel, Dior, and Cartier.
Interior view of a modern optical shop showcasing a wide selection of eyewear.
Interior of an optical shop showcasing various eyewear brands and displays.
The exterior of W Optics, an eyewear store, in a shopping mall with displays of glasses.
Interior view of W Optics, showcasing a wide selection of eyewear and a modern retail space.
Interior view of an optical shop showcasing a wide selection of eyewear and a consultation area.
The exterior of W Optics, an eyewear store, showcasing various brands and an eye check promotion.
A woman wearing an eye testing device poses in front of the W Optics store.
Interior view of an optical shop showcasing a wide selection of designer eyewear.
A hand holds a W Optics shopping bag with the website address visible.
Interior view of an optometry clinic with examination equipment and a retail display.
The exterior of W Optics, a modern eyewear store, with adjacent Chanel and Bonia shops.
The exterior of the W Optics store, showcasing eyewear and Chanel products.
The W Optics store entrance showcases a wide selection of eyewear and a vibrant Polaroid advertisement.
Interior view of W Optics, showcasing a wide selection of designer eyewear and a modern, well-lit retail space.
Interior view of a modern optical shop showcasing various designer eyewear brands.
Interior of an optical shop with eye examination equipment and promotional displays.
A display of stylish sunglasses and eyeglasses, including a pair of Bulgari glasses.
Interior view of W Optics, showcasing a modern counter, eyewear displays, and seating.
Interior view of an optical shop showcasing various designer eyewear brands and styles.
Qing Qing is extremely rude. I don’t know how this place doesn’t have even lower reviews. She acts nice around the parent but when the parent leaves, she starts being unnecessarily rude to the child. When she was explaining to me how long it was going to be, I noticed her giving my child dirty looks. She even called my child lazy for trying to put the contact lenses in a certain way when my child has 0 experience with contacts so how is he suppose to know how to put it in? Qing Qing also talks to my child in an angry tone when he fails to put on his contacts as I wasn’t there but it’s normal to make mistakes. If you EVER book at VivoCity W Optics DO NOT go with Qing Qing. I honestly don’t know what gives this women the confidence to be rude. We are paying for the service. We are not paying for your attitude.
Zhibin Zeng
This shop won’t hesitate to disappointed a loyal customer for more than 10 years. I wanted to replace my scratched lenses, they asked me to sign a waiver that in case of any breakage, not just scratch, breakage, even if they smash and step onto and totally destroy my frame during the process of lens replacement they won’t be hold responsible. What a bull****shop. Can’t believe I bought all my glasses and shades from them since school time.
(Shop owner responded to my negative comment and later removed it. Interesting.)
huixin
The service was awful .When I inquired about the spectacles , the auntie with specs and short hair shot me a judgmental look, as if I couldn't afford it. I asked her if there were other stores available, and she responded rudely with a dismissive eye roll. I went to Paris MIKI and the service was so much better .I went to W Optics few years back at Jewel the service was so much better even purchase the Dior Spectacles ,Service dropped
Positive Reviews
Venu Desai
Good collection across various brands, and a very friendly and helpful staff.
Prasanna Kumar Ramamoorthy
I had a fantastic experience at W Optics, Vivocity while shopping for a pair of sunglasses for my wife and prescription glasses for myself. The highlight of our visit was the exceptional service provided by Ms. Reon.
She was patient, knowledgeable, and genuinely helpful in guiding us through the selection. Ms. Reon offered great suggestions that suited both our style and needs, and she took the time to explain lens options and fitting details thoroughly. Her friendly attitude made the whole process enjoyable and stress-free.
The store also had a great selection of frames and sunglasses, making it easy to find something perfect for both of us. Highly recommended for anyone looking for quality eyewear and top-notch customer service. We’ll definitely be coming back!
Malcolm Leong
I was referred to this shop by my brother who has a good experience.
I must say indeed it was a good experience doing my progressive glasses here. They really take the time to make sure the measurements and diagnosis is done correctly. That said, you as a customer should be patient too.
I will also like to commend Christina for being so professional and patient. She was meticulous in her work, very patient in me choosing frames, also very patient in adjusting the frame to my liking. She also made sure I adjusted to my progressive lens and also made adjustments so I can see clearly.
Highly recommend!
Ramya Priyadarsini
I cannot recommend W Optics more, recently visited the outlet in Vivocity to buy a sunglass for me and a prescription glass for my husband. We visited the outlet a few times before making a decision and Ms. Reon was very patient and friendly and showed us a lot of options during all our visits. The customer service was amazing and their collections as well.
Stacey L
The optometrist is my favourite! Never got her name, but she's very helpful, honest, up to date with eye care and eye health, and very informative. Been getting contact lenses from them for years :)
