This retail establishment represents quality and service excellence within VivoCity comprehensive shopping environment, bringing curated product selections and professional expertise that meet specific customer needs while maintaining high standards for product quality and customer satisfaction. The business emphasizes knowledgeable service, authentic products, and customer education that help individuals make informed purchasing decisions based on their specific requirements and preferences. Located within Singapore premier retail destination, it serves as a trusted source for specialized products and expert guidance.
The carefully curated product portfolio showcases items selected for quality, functionality, and customer value, demonstrating expertise in market trends, consumer preferences, and product innovation. Professional staff provide detailed consultations, product comparisons, and usage guidance that ensure customers receive optimal value and satisfaction from their purchases. The establishment maintains competitive pricing, quality assurance programs, and customer service standards that create positive shopping experiences and long-term customer relationships.
Positioned within VivoCity diverse retail ecosystem, this destination serves customers seeking specialized products, expert advice, and quality assurance while exploring Singapore largest shopping destination. The strategic location provides convenient access to specialized shopping while customers enjoy other retail and entertainment options throughout the complex. Whether addressing specific needs, discovering new products, or seeking expert guidance, this establishment delivers specialized expertise and quality products that contribute to VivoCity reputation as Singapore premier comprehensive shopping and lifestyle destination.
6272 4085
VivoCity
Operating Hours
Open Now
Closes in 11h 46m
Monday
10:30 am–10:30 pm
Tuesday
10:30 am–10:30 pm
Wednesday
(Today)
10:30 am–10:30 pm
Thursday
10:30 am–10:30 pm
Friday
10:30 am–10:30 pm
Saturday
10:30 am–10:30 pm
Sunday
10:30 am–10:30 pm
Our Menu
Menu Highlights
Green Tea / Black Tea
2.3 3.1
Golden Oolong Tea
2.3 3.1
黄龙茶
Honey Green Tea
3.6 4.9
Plum Green Tea
3.6 4.9
梅子绿茶
Lemon Lime Green Tea
3.6 4.9
金柠檬绿茶
Lemon Plum Green Tea
3.6 4.9
柠檬子绿茶
Yakult Green Tea
3.7 5.1
养乐多绿茶
Fresh Passion Green Tea
3.7 5.1
白茶
Grapefruit Green Tea
4.4 6.1
Milk Tea / Green Milk Tea
3.0 4.1
奶茶/
Golden Bubble Milk Tea
3.6 4.9
Hazelnut / Caramel Milk Tea
3.6 4.9
Honey Milk Tea
3.6 4.9
Chocolate Milk
3.6 4.9
巧克力奶
Cocco Berry
3.6 4.9
Ovaltine
3.6 4.9
Oolong Macchiato
2.9 3.9
Green Tea Macchiato
2.9 3.9
Cocoa Berry Macchiato
4.2 5.7
Ovaltine Macchiato
4.2 5.7
Fresh Lemon / Lime Juice
3.0 4.2
Hot Honey
3.0 4.2
Lemon Plum Juice
3.0 4.2
Grapefruit Juice
3.6 5.0
Black / Green Tea Latte
3.6 4.9
Cocoa Berry Latte
4.2 5.7
Handmade Coffee
5 5.1
KOI Café
3.0 4.1
Cafe Macchiato
3.6 4.7
Photo Gallery
The KOI Thé shop front with illuminated signage and a digital menu displaying drinks.
A customer waits at the counter of KOI Thé, a bubble tea shop, with digital menus displayed.
Staff preparing drinks behind the counter at KOI Thé, with digital menus displayed.
A stylish sign for KOI Thé at Vivo City, featuring a golden outline of a bubble tea cup.
A close-up of a bubble tea with various tea types labeled on the cup.
A hand holds a refreshing KOI Thé beverage with a foamy top.
A close-up of a Gong Cha bubble tea with foam and green tea powder.
A sign for KOI Thé at Vivo City, Singapore, featuring a stylized cup and the brand logo.
Customers queue at KOI Thé Vivocity, with a menu board displaying drink options.
The KOI Thé shop front with illuminated signage and digital displays.
A promotional poster for KOI Thé's Biscuit Milo drink, featuring a cute bear illustration.
A hand holds a KOI Thé drink and receipt in front of the shop's display.
The entrance and interior of KOI Thé bubble tea shop with a modern design.
The entrance to KOI Thé at Vivocity, featuring a modern counter and menu display.
The entrance of KOI Thé bubble tea shop with social distancing markers on the floor.
A hand holds a plastic bag with a bubble tea from KOI Thé.
A hand holds a KOI Thé bubble tea in front of the shop's Singapore signage.
A hand holds a KOI Thé bubble tea cup in front of the shop's logo.
A hand holds a red KOI Thé cup with a cartoon mermaid and fighter jets.
A festive display featuring three KOI The drinks with Christmas-themed decorations.
The modern entrance of KOI Thé at Vivocity, featuring stylish decor and social distancing markers.
A digital menu board displaying various flavored teas, milk teas, macchiatos, juices, and tea lattes with prices.
Staff members in yellow aprons stand behind a counter at KOI Thé, with menus displayed above.
Customers at the counter of a KOI Thé bubble tea shop with a menu displayed.
second time being disappointed in my drink , last week and today . bought hazelnut milk tea but no hazelnut taste at all and taste very diluted even though i drank immediately after my drink was collected. other outlets all okay ... just this outlet ...
Catherine Koh
I ordered a medium Milk tea with 70%sugar, no ice, and coffee jelly topping. The tea tasted horrible, really really bitter, and definitely not sweet at all. Koi’s drinks standard had been on a steep decline. I was a diamond member last year, but find myself drinking less and less these couple of months. Really disappointing.
sea li
Horrible terrible clueless staff. Allowing a customer to buy 19 cards is fine. But requiring her to make 19 transactions of payments separately and then issuance of cards is ridiculously slow, that holds up the queue. Meanwhile , no orders can be made. When questioned, the 5 staff kept quiet. You need to reflect on your procedures, productivity, systems.
K C
Undercooked pearls and 70% sugar level tasted like 20%. I’m not a sugar lover and was surprised the 70% tasted exactly like the usual 20% I’ve had at other outlets. Pearls aren’t as chewy as other outlets and tasted tough. Writing this as I’m drinking them.
Positive Reviews
Si Poh Yan
I went to your vivo branch just now to buy 3 cups of your drinks. However I clumsily dropped one cup and messed up the floor. A big thank you to your staff who not only cleaned up the mess but replaced a cup for me. Kudos to them
Van Dinh
The bubble tea is okay, nothing extraordinary. The staff is friendly and quick, which is nice. Overall, it’s fine
Eric Lee
My favorite bubble tea store! And the best drink so far for me is the Ice Peach Macchiato. The frothy foam and the refreshing peach tea is a perfect match!
Jaslyn Lau
I bought green tea macchiato with little ice and 50% sugar (my favourite) from the Harbour front Centre level 1 outlet. The service is good and drink is nice. I would recommend to have little ice or no ice so the tea would not be too diluted. Waiting time was around 5 minutes as there were 2 other customers before my turn.
Date of review: 13 Jun 2021
rick wen
Had a GREAT EXPERIENCE served by the coloured hair guy who call Calvinn, nice speaking, easy going and friendly customer service.
Order number :12 (purchase time around 5.45pm on 6 Feb 2025).
Customer service is not an easy position,
But he is deserve to have good feedbacks.
Regards,
Elvis Kong