Location: VivoCity
The Hour Glass, an official Rolex retailer, with customers browsing inside.
A close-up of a Rolex Sea-Dweller watch on a wrist with a blurred cityscape in the background.
Interior view of a luxury watch retailer showcasing various brands and timepieces.
A stylish cafe interior with purple floral decor and seating for customers.
A close-up shot of a luxurious stainless steel watch with a blue textured dial.
A close-up shot of a blue-faced IWC chronograph watch with a black leather strap.
Two Rolex watches, one white dial Explorer II and one grey dial GMT-Master II, are held in a hand.
A close-up of a Rolex Yacht-Master II watch on a wrist, with another watch in the background.
A person wearing a Rolex Daytona watch with a black dial.
An interior view of a shopping mall featuring a Rolex retailer and a Pandora store.
Interior view of a shopping mall with multiple stores, including The Hour Glass and Rolex.
A person holding shopping bags from Coach, G-Shock, and The Hour Glass in front of a coffee shop.
Close-up of a watch movement with a brown leather strap and The Hour Glass logo.
Interior of a luxury watch store showcasing display cases with watches and branded signage.
A close-up of a person wearing a luxurious Cartier watch with a black leather strap.
A close-up shot of a luxury skeletonized watch with a blue dial and stainless steel bracelet.
A person wearing a dazzling rainbow-gemmed watch with a red strap.
A person wearing a Cartier watch and bracelets in a luxury watch store.
The Hour Glass, an official Rolex retailer, showcases luxury watches in a well-lit, modern storefront.
People browsing at a Christmas market with festive decorations in a shopping mall.
A close-up shot of a Rolex Yacht-Master watch on a person's wrist.
A close-up of a luxury Hublot watch with a black dial and leather strap.
Interior of a luxurious Rolex watch boutique with display cases and seating.
A close-up shot of a Rolex Daytona watch with a black dial and gold accents on a wrist.
A person wearing a Tudor watch with a cityscape and greenery in the background.
A high-angle view of a busy shopping mall with a Rolex retailer and a Pandora store.
Based on 10 reviews
Out of 410 shops
Not enough ratings
No negative reviews yet.
Jomyr De Leon
Thank you so much Mr. Foo, for accommodating me during my visit to The Hour Glass Boutique. It was a great experience purchasing my first Rolex from an authorized dealer. I truly appreciate it — this piece will be cherished for years and eventually passed on to my son. 😀 Thank you as well for the watch tips, truly appreciated
Rin
I’d like to compliment Halim from The Hour Glass, Vivocity, for his outstanding service. From the moment I walked in, he was attentive, professional, and extremely knowledgeable about the watches. He took the time to understand what I was looking for and guided me without any pressure. It’s rare to find someone who blends expertise with such genuine warmth — truly made the whole experience special. Thank you, Halim!
Marilou Valdez
Bought my watch yesterday and had the pleasure of being assisted by Hazel at Vivo City. She was exceptionally knowledgeable and generously shared great tips on how to care for my watch. Her customer service was outstanding — patient, clear, and genuinely warm. It was a fantastic experience meeting her. I truly commend her professionalism and will gladly recommend my friends to buy from her. Thank you, Hazel! I’ll definitely be back for more watches in the near future. You are a superstar staff!
Yap Jia Xin
I had a very pleasant experience being served by Kelvin to purchase a Rolex DateJust series watch for my mom (just in time for Mother's Day). He was very helpful in finding the timepiece I was looking for. Kelvin was also very patient and meticulous in answering all the questions I have (as a first time buyer) and did not rush me at all before making the final decision. He was also very experienced in adjusting the wrist chain and helped with packing the watch into a perfect gift for my mom. Above all, I highly recommend Kelvin for his superb hospitality, knowledge and initiative. The whole process was so smooth and easygoing. Will definitely find him for my future purchase.
Raphael Lim
We had the pleasure of being assisted by Cathy Tan at The Hour Glass (VivoCity), and she made our experience truly exceptional. Her warmth, professionalism, and deep knowledge of watches turned our visit into a fascinating journey. She shared the history behind each brand that they carried, and offered recommendations on design, sizing and colorway, and helped us find the perfect watch. Cathy’s patience and passion made the process seamless and enjoyable. Her dedication to creating a personalized experience is rare, and we’re incredibly grateful for her guidance. Thank you so much, Cathy, for everything and we will definitely look for you again for our next watch collection! If you're looking for a watch, she’s definitely the person to look for! I hope you will walk away with both a beautiful watch and a memorable experience! Cheers! :)
