azlan hassan
Got rejected from fixing my swatch without warranty . Swatch is still a swatch even though I bought in Italy 2 months ago
🚄 VivoCity to Sentosa Express - $4 Entry | 4-min Journey - Learn More
Swatch Vivocity
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This retail establishment represents quality and service excellence within VivoCity comprehensive shopping environment, bringing curated product selections and professional expertise that meet specific customer needs while maintaining high standards for product quality and customer satisfaction. The business emphasizes knowledgeable service, authentic products, and customer education that help individuals make informed purchasing decisions based on their specific requirements and preferences. Located within Singapore premier retail destination, it serves as a trusted source for specialized products and expert guidance.
The carefully curated product portfolio showcases items selected for quality, functionality, and customer value, demonstrating expertise in market trends, consumer preferences, and product innovation. Professional staff provide detailed consultations, product comparisons, and usage guidance that ensure customers receive optimal value and satisfaction from their purchases. The establishment maintains competitive pricing, quality assurance programs, and customer service standards that create positive shopping experiences and long-term customer relationships.
Positioned within VivoCity diverse retail ecosystem, this destination serves customers seeking specialized products, expert advice, and quality assurance while exploring Singapore largest shopping destination. The strategic location provides convenient access to specialized shopping while customers enjoy other retail and entertainment options throughout the complex. Whether addressing specific needs, discovering new products, or seeking expert guidance, this establishment delivers specialized expertise and quality products that contribute to VivoCity reputation as Singapore premier comprehensive shopping and lifestyle destination.
The carefully curated product portfolio showcases items selected for quality, functionality, and customer value, demonstrating expertise in market trends, consumer preferences, and product innovation. Professional staff provide detailed consultations, product comparisons, and usage guidance that ensure customers receive optimal value and satisfaction from their purchases. The establishment maintains competitive pricing, quality assurance programs, and customer service standards that create positive shopping experiences and long-term customer relationships.
Positioned within VivoCity diverse retail ecosystem, this destination serves customers seeking specialized products, expert advice, and quality assurance while exploring Singapore largest shopping destination. The strategic location provides convenient access to specialized shopping while customers enjoy other retail and entertainment options throughout the complex. Whether addressing specific needs, discovering new products, or seeking expert guidance, this establishment delivers specialized expertise and quality products that contribute to VivoCity reputation as Singapore premier comprehensive shopping and lifestyle destination.
6258 7340
VivoCity
Operating Hours
Open Now
Closes in 11h 19m
Monday
10 am–10 pm
Tuesday
10 am–10 pm
Wednesday
(Today)
10 am–10 pm
Thursday
10 am–10 pm
Friday
10 am–10 pm
Saturday
10 am–10 pm
Sunday
10 am–10 pm
Photo Gallery
The entrance of a Swatch store showcasing vibrant watch displays and modern interior design.
A yellow case displays Swatch watches with ocean-themed imagery and Blancpain collaboration.
Three Swatch watches with metal bands displayed on a white striped background.
A line of people waiting outside the Swatch store in a shopping mall.
A golden dragon sculpture with colorful clouds and the text 'Resorts World Sentosa'.
A display case showcasing the Omega x Swatch Bioceramic MoonSwatch collection.
The entrance to a Swatch store in a modern shopping mall with people walking by.
A display of Swatch watches in various pastel colors with price tags.
Four colorful Swatch watches displayed on a white background with price tags.
People walk past the Swatch store entrance, showcasing watches and a collaboration with Omega.
Display case featuring the Omega x Swatch Bioceramic MoonSwatch watch collection.
Two Swatch watches with colorful gradient and dark blue straps displayed on a white stand.
People stand near a Nespresso store with a large advertisement and a festive rabbit display.
A display case showcasing the Omega x Swatch MoonSwatch collection with planetary-themed watches.
A large bucket of Garrett popcorn is displayed in front of a wall with the brand's slogan.
A display of Swatch x Omega watches with a space-themed backdrop.
The entrance of a Swatch store showcasing various watch displays and vibrant advertising.
A display of colorful Swatch Bioceramic watches in various shades.
Interior view of a Swatch store with a counter, displays, and a screen showing watch advertisements.
Interior view of a Swatch watch store showcasing various watch displays and modern lighting.
The entrance of a Swatch store with a large watch display and staff.
The Swatch store entrance with customers browsing watches and an adjacent Adidas store.
A Swatch x Blancpain Bioceramic Scuba watch displayed in a shop window.
Three Swatch watches with mesh straps in silver, gold, and rose gold.
Swatch store featuring Peanuts characters and festive holiday displays.
Three Swatch watches displayed on a white striped board with price tags.
The entrance of a Swatch store featuring colorful displays and watches.
The entrance to a brightly lit Swatch store showcasing various watch collections.
Interior view of a Swatch store with customers browsing watches and displays.
Overall Rating
3.7
/
5
Based on 15 reviews
Mall Ranking
#301
Out of 410 shops
Category Ranking
Not enough ratings
Negative Reviews
Aby Arjunan
Staff at this outlet should learn how to do their job properly. Called up 3x to check if there was missing to the moon, all 3 times they said it was available. Went down and he said no stock received for mission to the moon at all. Their services were all half hearted and all of them seem lazy. Swatch should buck up their service and check on such staffs.
Jc Yeo
Am a Collector of the Swatch Omega and still short a few popular models in my collection. We have been told by the staffs to come by when we passed by. So this is what I did. Had to rush to buy dinner after queuing with no avail and decided to return to the shop on the way back to ask about how often it becomes available. Your lady staff told me off and said ‘ I already told you we don’t have!’, when I just wanted to ask a question where there is no more queue. Next time I will remember to wear ‘Chanels’ and ‘Rolexes’. Maybe I will get my questions answer in a more polite manner.
Diana Chin
Your staff, Carmen at Orchard, ION is very unfriendly & unwilling to serve customers. I had to beckon her a few times to the display cuz i needed to enquire about the designs of the watches. She just kept fiddling with another watch when I was trying to get her help. Also, she did not give me the right info when I enquired about the availability of the stock of the Omega x Swatch watches. She even challenged me to saying that they is a CCTV. Many customers walked in but didn't bother attending to them.
Positive Reviews
Rizal Farok
it's now a much smaller shop. but it feels more inviting with what seem to me, at least, brighter lighting and a simple more efficient way in displaying the models they have in stock. staff have been helpful and friendly too.
Crumpled Nomad
Swatch offers all its watch owners a lifetime free battery replacement which I have mine replaced at this outlet. The sales assistant was helpful in replacing mine and it only took less than five minutes to replace two batteries on two watches. Easy to locate within vivo city.
Tan Kean Peng
This store had been relocated to another location at the same level. Managed to buy moonswatch here although not all designs available. New store is much smaller than previous one (only half of it). One thing that they should consider is how to manage stock. Went to ask what design available and the staff ask to queue and only show you what is available when they serve you. Even customer behind me ask also been told to wait. Compare to Orchard outlet who told you in advance before you join the queue.
William Lu
They sell omega x swatch watch here at thisboll outlet but it is always out of stock. People will snatch right away when the stock arrive. No schedule yet when the item will be coming. There is no exhibition model to try out for omega x swatch.
Marina Dotsenko
Friendly staff. He replaced the batteries in my two pairs of watches for free. Apparently, it's the SWATCH thing not to charge for the battery replacement.
