Tazzi
Terrible. Gave me the wrong shoe. Such an inconvenience and not even apologetic about it. It's not the brand, but the staff are irresponsible and not tactful
🚄 VivoCity to Sentosa Express - $4 Entry | 4-min Journey - Learn More
PEDRO VivoCity
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This retail establishment represents quality and service excellence within VivoCity comprehensive shopping environment, bringing curated product selections and professional expertise that meet specific customer needs while maintaining high standards for product quality and customer satisfaction. The business emphasizes knowledgeable service, authentic products, and customer education that help individuals make informed purchasing decisions based on their specific requirements and preferences. Located within Singapore premier retail destination, it serves as a trusted source for specialized products and expert guidance.
The carefully curated product portfolio showcases items selected for quality, functionality, and customer value, demonstrating expertise in market trends, consumer preferences, and product innovation. Professional staff provide detailed consultations, product comparisons, and usage guidance that ensure customers receive optimal value and satisfaction from their purchases. The establishment maintains competitive pricing, quality assurance programs, and customer service standards that create positive shopping experiences and long-term customer relationships.
Positioned within VivoCity diverse retail ecosystem, this destination serves customers seeking specialized products, expert advice, and quality assurance while exploring Singapore largest shopping destination. The strategic location provides convenient access to specialized shopping while customers enjoy other retail and entertainment options throughout the complex. Whether addressing specific needs, discovering new products, or seeking expert guidance, this establishment delivers specialized expertise and quality products that contribute to VivoCity reputation as Singapore premier comprehensive shopping and lifestyle destination.
The carefully curated product portfolio showcases items selected for quality, functionality, and customer value, demonstrating expertise in market trends, consumer preferences, and product innovation. Professional staff provide detailed consultations, product comparisons, and usage guidance that ensure customers receive optimal value and satisfaction from their purchases. The establishment maintains competitive pricing, quality assurance programs, and customer service standards that create positive shopping experiences and long-term customer relationships.
Positioned within VivoCity diverse retail ecosystem, this destination serves customers seeking specialized products, expert advice, and quality assurance while exploring Singapore largest shopping destination. The strategic location provides convenient access to specialized shopping while customers enjoy other retail and entertainment options throughout the complex. Whether addressing specific needs, discovering new products, or seeking expert guidance, this establishment delivers specialized expertise and quality products that contribute to VivoCity reputation as Singapore premier comprehensive shopping and lifestyle destination.
6376 5012
VivoCity
Operating Hours
Open Now
Closes in 11h 2m
Monday
10:30 am–10 pm
Tuesday
10:30 am–10 pm
Wednesday
(Today)
10:30 am–10 pm
Thursday
10:30 am–10 pm
Friday
10:30 am–10 pm
Saturday
10:30 am–10 pm
Sunday
10:30 am–10 pm
Photo Gallery
The Pedro VivoCity store features a modern interior with shelves displaying shoes and handbags, and large digital displays.
Interior view of a PEDRO store showcasing a variety of shoes and bags on display.
Interior view of a Pedro store showcasing a wide selection of stylish shoes and handbags.
The Pedro VivoCity shop front displays stylish shoes and bags with fashion models.
Interior view of a PEDRO shoe and bag store showcasing a wide selection of footwear and accessories.
A close-up shot of several suede derby shoes displayed on a glass shelf.
Interior view of a Pedro store showcasing handbags and shoes with a large advertisement.
Interior view of a PEDRO shoe and bag store with extensive displays of merchandise.
Interior view of a PEDRO shoe and handbag store showcasing a wide selection of products.
A display of various leather belts with different buckles and colors on shelves.
A panoramic view of the PEDRO VivoCity store interior and surrounding mall walkway.
Close-up of two stylish women's shoes, one with a mint green and houndstooth pattern.
Interior view of a PEDRO shoe and handbag store showcasing a wide selection of footwear and bags.
Interior view of a PEDRO shoe and bag store with displays of merchandise and shoppers.
Interior view of a Pedro store showcasing a variety of handbags and shoes on display.
Interior view of a PEDRO shoe and bag store showcasing a variety of footwear and handbags on display shelves.
A close-up shot of a person wearing stylish brown leather sandals with a gold buckle.
Interior view of a PEDRO store showcasing handbags and shoes on display stands.
The PEDRO VivoCity shop front displays a wide selection of stylish handbags and shoes.
Interior view of a modern shoe and handbag store with shelves displaying merchandise.
Interior view of a PEDRO shoe and handbag store showcasing a variety of stylish footwear and accessories.
Interior view of a well-lit shoe and handbag store with extensive displays.
Interior view of a PEDRO store showcasing a wide selection of handbags and shoes on display.
Interior view of a PEDRO shoe and bag store with well-organized displays.
A close-up shot of a stylish, light beige clutch bag with a gold clasp.
Interior view of a PEDRO shoe and bag store showcasing various footwear and handbags.
A well-lit retail store display featuring a variety of bags, shoes, and accessories.
Interior view of a PEDRO shoe and handbag store with displays and a large advertisement.
A view of the Pedro store and other shops on the upper level of a mall.
Interior view of a PEDRO shoe and handbag store showcasing a wide selection of products on shelves.
Interior view of a PEDRO shoe and bag store with various footwear and handbags displayed.
Interior view of a PEDRO shoe and accessory store, showcasing shelves of shoes, bags, and belts.
Interior view of a PEDRO shoe and bag store, showcasing a wide selection of footwear and accessories.
The Pedro VivoCity shoe store features a modern facade with a large display window showcasing shoes and bags.
Interior view of a PEDRO shoe and bag store showcasing a wide selection of footwear and accessories.
Overall Rating
3.3
/
5
Based on 15 reviews
Mall Ranking
#335
Out of 410 shops
Category Ranking
Not enough ratings
Negative Reviews
Celine Celine
Service very bad. They look down people, no wonder less people inside! Disappointed the service. I won't come there again and buy. I told my husband don't give sale if the sales person don't know how to respect. Charles & Keith is the best service any outlet you visit all the staff very helpful... No Pedro brand for us anymore!
Leon Ho
Would not recommend anyone to buy shoes from Pedro. Shoe quality and customer service are absolutely terrible. This is my first time buying from Pedro and I’m absolutely disappointed by the quality and workmanship. I bought a pair of black work shoes and after wearing it for just a month, I noticed holes on several pairs of my socks at the toe area. Upon further inspection, I found out that the inner lining of the shoe has torn resulting in abrasion, causing the holes in a few pairs of socks. When I contacted Pedro customer service, they told me to bring it down to the store for to do a check. At the store, they said it would be sent to the factory. There was no update after a week, and I called the shop only to find out it wasn’t sent to the factory yet. Few days later, Pedro replied to us that the hole in the inner lining of the shoe is due to wear and tear and closed the case. I contacted customer service again, they mentioned its wear and tear and nothing could be done, and closed the email case without giving me a chance to respond (3 times), even when I didn’t agree for it to be closed. I am extremely disappointed that wearing the shoe for 1 month can result in wear and tear, this shows the quality of Pedro shoes and I do not recommend anyone buying from here. I’ve previously worn work shoes from other brands for many years and have not encountered such issues before. It’s a $150 shoe which is around the same price as Hansen Bootmaker, Aldo, Rad Russell but yet the quality is absolutely inferior. Biggest slap in the face is the customer service that has zero regard for their customer.
Amy Peng
Serve by a staff name Steven. His attitude is so ridiculous. No recommend any to customer and show a face like I owe him money. Asking the size is available in other outlet but haven't try yet but he just keep asking me to make payment before make sure I'm fit to the size. If got zero star I'll give you this. Spoil the mood
Kelvin Tea
Serve by a staff name Steven, his service attitude is so ridiculous like I owe him money. Not advise to customer but only ask customer to make payment quickly. Unfortunately google not giving to rate a zero star :#
Positive Reviews
Raviteja Vankam
collection is good, shop keeper was friendly. but the discount is less considering the price
Iris Heng
Jia Wen provided awesome service and serves with a smile. Before I enter the shop, I can see she was trying to better adjust the store’s display products and it shows she really cares. Great experience at Pedro thanks to her :)
Jeff Ch'ng
Very Good Service front desk (Mr Micheal)
ParkosAK
Jia Wen provided outstanding customer service. She was very patient helping with different shoe sizes. When we realized that her store did not carry the right size, she made a great effort to help us locate them in other stores.
Jennifer Wu
The items is more than other store, I bought my favorite bag here, pretty price but high quality.
