The staff of Guardian at HarbourFront has bad attitude. That includes the woman pharmacist. I was there at about 7pm, no crowd but when you ask a Q, the Malay cashier will point her finger to the other cashier, perhaps a junior staff. The Malay cashier was more interested talking to her friend wearing a tudung. The pharmacist on the other hand, though not attending to anyone but looking at her computer says wait a minute, I am busy. Hello Folks, go to Unity, 2 units away from Guardian, over there the girls smile and ask you if you need any help.
I read some of the reviews posted by others, funny they say the same thing like rude cashiers, not interested to work. If the Management is reading this, or you are not reading the reviews? Kindly look who are the cashiers working for you? Where are they from? Philippines, Malaysia or Singaporeans?
Maicha Jay Mendez
The old lady pharmacist I think she need to rest no need to work as she get angry if the customer ask ofcour Lee where else can we ask if we want meds from that pharmacy . Very bad attitude . I came far and waited for her until her break finish but end up not buying anything she’s very rude … just stay at home if you don’t like to be ask .. not busy at all few people only and nobody at the pharmacy ..
Torbjorn Karlsson (Toby)
They really need to work on their Customer Service attitude. I don’t think I’ve ever been there without feeling like I’m an inconvenience to them. That’s not how I feel at other guardian Stores
Jacqui Arkinstall
The cashier was VERY rude and uninterested in assisting me. She also over charged me. I’m not sure but I think she over charged me deliberately. So disappointing and just not right. I do not recommend this store.
Wan Ting Koh
Went to the store at 11.05 today was queuing to pay there was no one at the cashier and people waited for quite long, there was a person standing at the pharmacy there don’t even bother helping to call the cashier out have a better service
Positive Reviews
Pher Pher
Kudos to Joanne manning the cashier, she was courteous and forthcoming despite handling a huge line during lunchtime.
Impressed with her friendly attitude and enthusiasm. I will return to shop at this outlet more often. Well
Done!
Kiagos Mohamed Faizal
Was look for some specific medical kit. Store claim not available. BUT offered to check with nearby store if there is stock. Wow this is what I call customer service. It was the duty pharmacists that assisted us. This is the kind of Service Excellent I am always looking at. Thank you Madam.
Grand “Pavilion”
New outlet in Vivo clean great housekeeping! Well recommended with a pharmacist on duty 👍 …
see
most enthusiastic pharmacist ever :) explained the covid ART in great detail
