This retail establishment represents quality and service excellence within VivoCity comprehensive shopping environment, bringing curated product selections and professional expertise that meet specific customer needs while maintaining high standards for product quality and customer satisfaction. The business emphasizes knowledgeable service, authentic products, and customer education that help individuals make informed purchasing decisions based on their specific requirements and preferences. Located within Singapore premier retail destination, it serves as a trusted source for specialized products and expert guidance.
The carefully curated product portfolio showcases items selected for quality, functionality, and customer value, demonstrating expertise in market trends, consumer preferences, and product innovation. Professional staff provide detailed consultations, product comparisons, and usage guidance that ensure customers receive optimal value and satisfaction from their purchases. The establishment maintains competitive pricing, quality assurance programs, and customer service standards that create positive shopping experiences and long-term customer relationships.
Positioned within VivoCity diverse retail ecosystem, this destination serves customers seeking specialized products, expert advice, and quality assurance while exploring Singapore largest shopping destination. The strategic location provides convenient access to specialized shopping while customers enjoy other retail and entertainment options throughout the complex. Whether addressing specific needs, discovering new products, or seeking expert guidance, this establishment delivers specialized expertise and quality products that contribute to VivoCity reputation as Singapore premier comprehensive shopping and lifestyle destination.
6904 0238
VivoCity
Operating Hours
Closed - Opens Tomorrow
Opens tomorrow at 10:30 am
Monday
10:30 am–10 pm
Tuesday
10:30 am–10 pm
Wednesday
(Today)
10:30 am–10 pm
Thursday
10:30 am–10 pm
Friday
10:30 am–10:30 pm
Saturday
10:30 am–10:30 pm
Sunday
10:30 am–10 pm
Menu information is not available at this time.
Photo Gallery
The entrance of ActionCity, a shop filled with colorful toys and collectibles.
A display shelf filled with various electronic accessories, phone stands, and novelty items.
Interior view of a toy store with shelves stocked with various collectibles and toys.
A display of premium headphones and other electronic accessories in a retail store.
The entrance of ActionCity, a toy and collectibles store, with displays of merchandise and shoppers.
The entrance to ActionCity, a shop filled with colorful toys and collectibles.
Four collectible bear figures with distinct designs displayed on a shelf.
A display case filled with collectible blind box toys, some featuring popular characters.
A display of colorful collectible toys and merchandise, featuring popular characters like unicorns.
A display shelf filled with various Sonny Angel collectible figures and gift boxes.
A couple browses shelves stocked with video games and trading cards in a retail store.
A retail store display filled with various collectible toys and merchandise, primarily featuring anime characters.
A detailed close-up of a shiny black Darth Vader helmet on display.
The entrance of ActionCity, a shop filled with collectible toys and merchandise.
Display of Tokidoki branded caps, pouches, and phone accessories.
A retail store interior filled with collectible designer toys and figurines displayed on shelves.
A retail display showcasing various speakers and audio devices from Little Big Sound.
The entrance of ActionCity, a vibrant store with orange accents and illuminated signage.
ActionCity store counter with Iron Man helmet, Polaroid Cube display, and collectible figures.
A display of collectible designer toys and comic book merchandise on shelves.
Staff rudely forced me out of the store as I was browsing instead of politely telling me they are closing. Staff was a male wearing black specs and perhaps with man bun (can’t remember his hair well), short and ugly as well
Ah “西瓜” What
Small place nvm, lack of variety nvm. Staff who display a sulked face in retail line is really unacceptable.. I've been there a few times and i notice this male staff is always displaying sulked / unhappy / i owe him a billion dollar face.
Please change your job to back end support so ppl will not see ur attitude face in retail store, i believe the sell thru will be better for that outlet.
There are many other nice and friendly staff there thou.
Just this particular male stuff with golden hair and black face and one kind attitude makes me don't want to purchase anything from there.
Javen Yap
Worst possible service, 0 stars. Placed an order online, no response on delivery despite several emails. After 3 weeks, finally reached them on a call but to find out that the orders cannot be fulfilled due to no stock. Hot Toys - perhaps you should consider changing your distributor. Disappointing service from Action City.
Jh
visited this particular store few times already, but i always have a bad experience each time. staff are always so unhappy to serve.
if you’re going to work in the retail and service line, be prepared to smile and acknowledge the customers. however i did not experience this a single time at all. making payment is a relatively easy task and fast to do, but staff makes it so unpleasant by not greeting, no eye contact, not even a pleasant tone.
feedback for staff:
- if you’re so unhappy to work at a store with high traffic, i suggest to change branch or even switch your line of work.
feedback for management:
- it’ll be apt to have monthly or quarterly feedback from staff about what they’re unhappy about, and improve on the environment for the staff. happy staff, happy customers.
but seeing the success of popmart and/or action city in recent days due to their figurines/collections, i doubt they care about the service of their staff lol
enchanted to meet you
don't understand the nonsense logic of replacing blind boxes in a case once one is sold. when ask staff if its a new case they just tell you "no its replaced once sold so got chances for dupes". ??????
Positive Reviews
Chandra Jusuf
Some new collection of figurines are super cute.
Ling. Y
The staff are friendly, not sure why there are so many bad reviews. I got myself a blindbox, very happy :))
DR DAVY GOH
Located in Vivocity Mall.
Wide selection of collectible toys- such as Bearbricks.
Always good to window shop at Action City to view their wide range of 1000% Bearbricks. Though this branch is much smaller than the outlet at Nee Ann City and MBS, there is a still a decent collection here.
The bearbricks are sold at a premium price.
Yustinus Albert
U love toys or small action figures? Come to this place. They have a lot..can add more for your collection.
Atlantis Ang
The young girl with long curly on 12 Mar provided excellent service by helping mw check for a case of Monday Bruce series.