This retail establishment represents quality and service excellence within VivoCity comprehensive shopping environment, bringing curated product selections and professional expertise that meet specific customer needs while maintaining high standards for product quality and customer satisfaction. The business emphasizes knowledgeable service, authentic products, and customer education that help individuals make informed purchasing decisions based on their specific requirements and preferences. Located within Singapore premier retail destination, it serves as a trusted source for specialized products and expert guidance.
The carefully curated product portfolio showcases items selected for quality, functionality, and customer value, demonstrating expertise in market trends, consumer preferences, and product innovation. Professional staff provide detailed consultations, product comparisons, and usage guidance that ensure customers receive optimal value and satisfaction from their purchases. The establishment maintains competitive pricing, quality assurance programs, and customer service standards that create positive shopping experiences and long-term customer relationships.
Positioned within VivoCity diverse retail ecosystem, this destination serves customers seeking specialized products, expert advice, and quality assurance while exploring Singapore largest shopping destination. The strategic location provides convenient access to specialized shopping while customers enjoy other retail and entertainment options throughout the complex. Whether addressing specific needs, discovering new products, or seeking expert guidance, this establishment delivers specialized expertise and quality products that contribute to VivoCity reputation as Singapore premier comprehensive shopping and lifestyle destination.
800 321 1500
VivoCity
Operating Hours
Open Now
Closes in 11h 16m
Monday
10:30 am–10 pm
Tuesday
10:30 am–10 pm
Wednesday
(Today)
10:30 am–10 pm
Thursday
10:30 am–10 pm
Friday
10:30 am–10 pm
Saturday
10:30 am–10 pm
Sunday
10:30 am–10 pm
Our Menu
Menu Highlights
GOOD SKIN DAY
Learn how to prep your skin and get a healthy complexion
LAYER PLAYER
Learn how to play with layering from natural to intense
IT'S A MATCH
Learn how to find the perfect lip shade
THE RED THREAD
Learn how to master red from eyes to lips
DOWN FOR A TOUCH UP
Learn how to perform a perfect touch up
ULTIMATE BROW STYLING
$30 MAKEUP SPECIALIST OR MAKEUP ARTIST
Get the perfect brow shape after a personalised consultation
MAKEUP LOOK
$150, MAKEUP SPECIALIST | $200, MAKEUP ARTIST
A tailored makeup look inspired by your current mood and desires
MAKEUP ATELIER
$200, MAKEUP ARTIST
A makeup lesson to define your style and improve your technique
Photo Gallery
The elegant Chanel store front, showcasing makeup and fragrances on illuminated shelves.
The iconic Chanel logo, featuring two interlocking Cs, is displayed prominently.
The exterior of a Chanel store in a shopping mall with customers browsing.
The exterior of a Chanel store with displays of makeup and fashion items.
The exterior of a Chanel store, showcasing its iconic logo and a display of beauty products.
The exterior of a Chanel store with a large display window and the brand's logo.
Interior view of a Chanel beauty store showcasing perfumes, makeup, and promotional displays.
A white Chanel shopping bag with black handles and ribbon sits on a reflective surface.
A person stands in front of the Chanel store entrance with a large screen displaying an image.
The Chanel store entrance with its iconic black and white facade and illuminated displays.
The exterior of a modern Chanel store with a large glass facade displaying makeup.
A person holds a white Chanel shopping bag with black handles and the Chanel logo.
Interior view of a Chanel store showcasing perfumes and beauty products on display shelves.
A view of the Chanel store entrance in a modern shopping mall with shoppers walking by.
Interior view of a Chanel beauty store with displays of perfumes and makeup.
Interior view of a Chanel beauty store showcasing makeup products and displays.
Interior of a Chanel store with a large digital display featuring a model's face.
Interior view of a Chanel beauty store showcasing skincare and makeup products.
The elegant Chanel store front displays perfumes and cosmetics with festive holiday decorations.
Chanel store interior with a large screen displaying a fashion advertisement.
A smiling Chanel employee bags a purchase for a customer.
The exterior of a Chanel store with a Lunar New Year display and customers inside.
The elegant Chanel store front displays its iconic logo and a festive window arrangement.
A Chanel menu detailing express makeup services and special appointments.
The elegant Chanel store front displays its iconic logo and a selection of beauty products.
Terrible experience! Either you dress up in full Chanel or enter into the store ready to be ignored / disregarded.
We entered genuinely to restock on my perfume but wanted to explore other range but wow the staff didn’t even realise I was already using their perfume and went on to spray the exact same perfume when I went in for another perfume.
Failed to give recommendations either so we decided to leave and guess what? The staff disregarded my thank you and went to “tidy up” everything we touch ! Very stuck up attitude! Following us all around with zero comments!
Didn’t get the girl’s name but she is in one of the latest review’s picture, maybe consider other stores or other staff especially if you need recommendations. First time I left a store empty handed and being super unhappy.
Lu
terrible service, and arrogant staff. They sent email to ask you redeem birthday present but in store ask to check your number for sales record first. If your purchase record is not enough for their high tier, they dont give you anything said fully redeemed. And they refuse to check for you for other stores. Ask you go any other store you like and don’t feel any inconvenience it causes to you. Luckily I did not do it on my birthday date to spoil the mood on such important day to everyone!!
eggs
disappointing experience with a sales rep two weeks back. wanted to test a few scents. she wasn’t friendly, sprayed stingily - so i couldn’t even experience the scent properly. waste of my time and i’m afraid to visit again.
Esther T
Terrible experience. I got ignored and had to wave to get a response from the sales assistant. They are not helpful (instead, very judgey vibes). Please go to other stores instead or just buy online. Seriously!
Yvvone Yee
Was very unfortunate to visit when the Chanel store at VivoCity was manned by two terribly rude and arrogant staff on 29 Dec around 8pm. Been shopping at Chanel stores at JEM and Raffles City and the service was always impeccable with friendly staff so the staff at Vivo truly brings shame to the brand.
Positive Reviews
Ann Noelle S. TALAPIERO
Was assisted by Ms. Xyndi, I was hesitant to buy and enter the shop but when I entered the store Ms. Xyndi immediately greeted me with a smile and asked for my preferences. She was not pushy and she explained the scents that I was interested about. Transaction was also fast and she has a very kind and approachable stature. Looking forward to visit Chanel VivoCity branch again in the future! :)
Andy
I want to take a moment to thank the most kind and pretty Chanel staffs in Vivo city for helping out my wife who is in pregnant @ 32 weeks with her low blood sugar situation. They offered candy and water to make her felt less uncomfortable immediately and provide their sofa inside the shop to let her rest. I could not be more thankful to have them and they made our day. I mean there are always kind people and behavior around us and we are so lucky to be the one to receive it. It suggests that life is good, unpredictable but still meaningful. Thank you ladies.
Ivy Tay
I had a wonderful shopping experience at the Vivo City Chanel beauty store, thanks to Stephanie Leong. She was very attentive and took great care in helping me try different lip gloss shades. She served me with a warm smile and was extremely patient throughout the process. Her excellent attitude and professionalism made my visit truly enjoyable. Highly recommend her service👍🏻👍🏻👍🏻
Joanna
Great experience and excellent service by Xyndi. I needed advice and Xyndi was very helpful. She also did a great job in making comparisons for me. Went back to the outlet at Vivocity to look for Xyndi after a year because of her service. Look for her if you need cosmetics!
Sea Pet
I want to thank to Xyndi for her excellent service. When we first stepped in, i told her i was just browsing but that didnt stopped her from serving us. She very attentive and patience. I ended up bought a perfume for myself to appreciate her good service .Highly recommended to look for her
