This retail establishment represents quality and service excellence within VivoCity comprehensive shopping environment, bringing curated product selections and professional expertise that meet specific customer needs while maintaining high standards for product quality and customer satisfaction. The business emphasizes knowledgeable service, authentic products, and customer education that help individuals make informed purchasing decisions based on their specific requirements and preferences. Located within Singapore premier retail destination, it serves as a trusted source for specialized products and expert guidance.
The carefully curated product portfolio showcases items selected for quality, functionality, and customer value, demonstrating expertise in market trends, consumer preferences, and product innovation. Professional staff provide detailed consultations, product comparisons, and usage guidance that ensure customers receive optimal value and satisfaction from their purchases. The establishment maintains competitive pricing, quality assurance programs, and customer service standards that create positive shopping experiences and long-term customer relationships.
Positioned within VivoCity diverse retail ecosystem, this destination serves customers seeking specialized products, expert advice, and quality assurance while exploring Singapore largest shopping destination. The strategic location provides convenient access to specialized shopping while customers enjoy other retail and entertainment options throughout the complex. Whether addressing specific needs, discovering new products, or seeking expert guidance, this establishment delivers specialized expertise and quality products that contribute to VivoCity reputation as Singapore premier comprehensive shopping and lifestyle destination.
6376 8349
VivoCity
Operating Hours
Opening Soon
15m
Monday
11โฏamโ9โฏpm
Tuesday
11โฏamโ9โฏpm
Wednesday
(Today)
11โฏamโ9โฏpm
Thursday
11โฏamโ9โฏpm
Friday
11โฏamโ9:30โฏpm
Saturday
11โฏamโ9:30โฏpm
Sunday
11โฏamโ9:30โฏpm
Menu information is not available at this time.
Photo Gallery
Interior view of a City Chain Primo watch store showcasing various timepieces and displays.
A modern watch shop interior showcasing various brands in illuminated display cases.
Interior of a modern watch store showcasing various timepieces in illuminated display cases.
Interior view of a modern watch store with display cases showcasing various timepieces.
A display case filled with various ORIS watches, showcasing different styles and colors.
A display case filled with various Edifice and Casio watches, showcasing different styles and colors.
A display of elegant watches with leather straps and price tags.
A display of various luxury watches in glass cases at City Chain Primo.
A display case showcasing a variety of luxury watches on wooden stands.
A modern watch store interior with display cases showcasing various timepieces and anime-themed decor.
Two elegant watches displayed in a wooden box with decorative flowers.
A well-lit display case showcasing a variety of watches from City Chain Primo.
A display of various elegant watches with silver and gold metal bands.
A display of ORIS watches in a modern retail setting with illuminated signage.
A close-up shot of an Omega Seamaster watch with a world time complication on a person's wrist.
A display window showcasing a wide variety of G-Shock watches in different styles and colors.
A well-lit display of various watches in glass cases, showcasing different styles and brands.
A display case showcasing various BALL watches with different colored dials and metal straps.
A display of elegant watches with leather straps in a shop window.
The entrance and interior of a City Chain Primo watch store, showcasing display cases with watches.
Interior view of a modern watch store showcasing various timepieces in display cases.
Interior view of a modern watch store showcasing various brands and models in display cases.
A display case filled with Tutima watches, featuring a large advertisement for a green-faced watch.
A display window showcasing a variety of Seiko watches on shelves and stands.
A display case filled with various watches, with a large advertisement for Mรผhle watches above.
A well-lit display window showcasing a variety of Seiko watches on shelves.
A display window showcasing various Seiko and G-Shock watches, with prominent branding.
A modern watch store display featuring illuminated screens and glass cases showcasing various timepieces.
This place wasted our time. Me and my wife came now 8th February to buy some watch but the sign says they are closed! We traveled all the way from Jurong Point because the stocks are here but no one! Shop is closed!
rl
TLDR: Paid $25 for battery replacement, staff used an almost dead battery.
Went to this outlet to get my watch battery replaced. As my watch doesn't have a secondhand, I just got it done, paid $25 for the battery and left. Checked the time while I was still in Vivocity and noticed the time was still right.
However, after I got home, I realised the time on my watch was way behind. Naturally thought my watch was done for, and decided to get it checked at a different watch shop (Vincent Watch @ Tampines Mall). Turns out the battery that was given to me at City Chain Primo Vivocity was close to bust, and the problem was not with my watch.
I'd recommend you to be mindful to not change your batteries here. Also, I'll never patronise this place in the future for the reasons stated.
Cheryl Abigail
The staff was so unfriendly and un-attentive. My friend is strolling and asking for a certain watch price that we got kind of interested in. A man with specs senior staff associate, rude and unattentive. Not worth the money or time spend. Take note, They will look down on customer that are just strolling. We initially wanted to purchase the watch, but seeing how uninterested and negligence he is, we immediately retreat our thought to purchase it. And even strolling his phone in front of us. We felt so unappreciated as a customer. Will never go to city chain to buy any watch.
Positive Reviews
Jonah
Friendly service helped me change watch battery, and explained process to me. Lots of seiko and ball and oris watch here. Presage model available too.
Ronex D Bonex
Just bought my first luxury watch Seiko Presage. I'm not sure if it is luxury for you but it is luxury for me ๐ I love their service. Able to find the perfect first watch for me. ๐๐ โฆ
Yuen Yi H
Brought my watch which was purchased elsewhere and asked if it was possible to fix the metal band/strap as it was spoilt. The kind female staff on duty helped to repair it. I forgot her name. But this was on 28th Feb, around 7.30pm. Service is great, thank you so much!
yung lica
Had a great experience at the City Chain Vivo outlet thanks to Ivy! She was extremely helpful in assisting me with adjusting the links on my bracelet, even though it wasnโt originally from their store. Her willingness to help, paired with her extensive knowledge truly stood out. Ivy clearly knows what sheโs doing and does it with kindness and professionalism. Really appreciate her service โ thank you, Ivy!
Karen Tan
Professional and friendly, well recommended served by Ivy