This retail establishment represents quality and service excellence within VivoCity comprehensive shopping environment, bringing curated product selections and professional expertise that meet specific customer needs while maintaining high standards for product quality and customer satisfaction. The business emphasizes knowledgeable service, authentic products, and customer education that help individuals make informed purchasing decisions based on their specific requirements and preferences. Located within Singapore premier retail destination, it serves as a trusted source for specialized products and expert guidance.
The carefully curated product portfolio showcases items selected for quality, functionality, and customer value, demonstrating expertise in market trends, consumer preferences, and product innovation. Professional staff provide detailed consultations, product comparisons, and usage guidance that ensure customers receive optimal value and satisfaction from their purchases. The establishment maintains competitive pricing, quality assurance programs, and customer service standards that create positive shopping experiences and long-term customer relationships.
Positioned within VivoCity diverse retail ecosystem, this destination serves customers seeking specialized products, expert advice, and quality assurance while exploring Singapore largest shopping destination. The strategic location provides convenient access to specialized shopping while customers enjoy other retail and entertainment options throughout the complex. Whether addressing specific needs, discovering new products, or seeking expert guidance, this establishment delivers specialized expertise and quality products that contribute to VivoCity reputation as Singapore premier comprehensive shopping and lifestyle destination.
6250 1191
VivoCity
Operating Hours
Closed - Opens Tomorrow
Opens tomorrow at 11 am
Monday
11 am–9:30 pm
Tuesday
11 am–9:30 pm
Wednesday
(Today)
11 am–9:30 pm
Thursday
11 am–9:30 pm
Friday
11 am–9:30 pm
Saturday
11 am–9:30 pm
Sunday
11 am–9:30 pm
Menu information is not available at this time.
Photo Gallery
The ASICS store front displays athletic shoes and apparel with mannequins and promotional signage.
ASICS running shoes displayed on shelves with 'CUSHION' signage.
A display of ASICS running shoes, featuring different models and colors on shelves.
A display of various ASICS running shoes on shelves, showcasing different colors and models.
A festive mall interior with a Christmas tree, nutcracker figures, and various shops decorated for the holidays.
A close-up shot of ASICS running shoes displayed in a store, with a person wearing ASICS socks.
The ASICS store front displays mannequins and shelves stocked with athletic shoes and apparel.
The entrance of an ASICS store showcasing a wide variety of athletic shoes and apparel.
A person holds an ASICS shopping bag in front of the ASICS store.
Close-up view of a neon yellow and white ASICS running shoe with dark blue laces.
A close-up of ASICS Gel-Nimbus 23 running shoes on a display box.
Display of ASICS running shoes, featuring vibrant colors and detailed designs.
A mall directory map showing the location of ASICS near the Play Court.
Display of ASICS GEL-NIMBUS 25 running shoes in white and blue.
The ASICS store front displays athletic shoes on shelves and mannequins dressed in sportswear.
The exterior of an ASICS store with mannequins and merchandise visible through the glass facade.
The Asics store is brightly lit, showcasing a wide selection of athletic footwear and apparel.
The entrance of an ASICS store showcasing athletic footwear and apparel with mannequins.
Close-up view of a neon yellow and grey ASICS running shoe with dark laces.
A festive shopping mall interior with Christmas decorations and various retail stores.
Staff members at the ASICS store counter, with shoes and socks displayed.
The ASICS store front with large glass windows displaying athletic shoes and apparel.
ASICS advertisement featuring a man holding a running shoe with a scenic background.
A panoramic view of a shopping mall interior decorated for Christmas with a large tree and festive ornaments.
A wide-angle view of a modern outdoor walkway with a curved white canopy and a water feature in the background.
A display of various ASICS running shoes in different colors and styles.
The exterior of a Vans and ASICS store in a shopping mall.
The Asics store features a wide display of athletic shoes and apparel, with mannequins showcasing outfits.
The entrance of an ASICS store showcasing athletic shoes and apparel with sale signage.
Salesperson Ong— no surprises someone already did the Lord’s work and snapped a photo of him in previous comments. The moment I entered, I could hear him making passive-aggressive snide remarks you’d expect from plebs at a coffee shop, clearly proud of his rhetoric and fully intending for customers to hear. Poisoning a younger, impressionable colleague with his own inferiority complex. Human to human, please seek help. If you can’t treat people with basic respect, you shouldn’t be in sales—but frankly , we both know you wouldn’t last anywhere else with that attitude. Management obviously sleeping on these complaints. Walked in ready to spend a few hundred, walked out with him packing. Here's a one star for at least not bothering me with a facade.
Kimmy
Staff has ZERO customer service. Husband tried the new arrival blast in orange. First was told just try the display. Then they gave the second side and when we wanted to buy, they said it was the last pair. OMG NEW ARRIVAL and last pair? After that they just walked away. Mindblown. Might as well do a non-staff-ed store.
Melvin Chay
Poor customer service. Staff was not really bothered to help when I asked questions about sizing. Gave a one word or one line reply and walked away. Store was not crowded and she wasn’t serving anyone else. Was going to make a purchase and changed my mind. Lady staff with long hair. 7 Jun 730pm.
Wei C
Was trying the Gel Nimbus as I always wear the Gel Kayano series.
The staff at there showed me her kind of impatient, annoyed attitude when I asked her to look for my size.
Not asking you to smile all the time but ya you work at retail, facing customers is your daily work.
I ended up walking out of the store even though i like the shoes.
Date / time : 03-Jan-2025, 430pm.
Dexter Hon
On 12/10/2024, i visited the Vivo Outlet with a group of friends to purchase running shoes. We brought our cups of drinks (bubble tea ) into the store and being considerate individuals, we made sure not to drink in the store.
Moments later, my friend accidentally spilled his drink as it toppled over and made a small puddle of tea on the floor and the chair. We acted fast and apologised to the store manager (the one in the photo), who goes by the name of Ong. My friend requested for tissues to clean up after himself out of basic courtesy and manners.
However, Ong was still not satisfied with the cleanliness of the area and proceeded to mop the floor. While mopping, Ong (being a store manager and customer service staff) he cussed out indirectly at us, telling other customers "wow.. look at all these people without a family upbringing" in mandarin.
In my opinion, it was very unnecessary to pull such an insult to YOUR CUSTOMERS.
Is this how you treat your customers even though they made a genuine mistake?
Yes, we did make a mistake. But we did take action immediately to rectify the situation so that it does not affect other customers in the store as well.
We still left with purchasing few pairs of our running shoes , however because of Ong we felt that the experience could've been better.
Those who are thinking of heading here, becareful of this man, Ong.
Very rude indeed.
Positive Reviews
marcus yeo
Was attended by Wendy. She was knowledgable and patient with my many questions and trying of different shoes. Happy to buy a running shoe based on her advise.
Verona Chua
Chris was very helpful at explaining the difference between the shoes. I wanted the nova lite but it didn’t have my size, Chris offered me to try the other colours in my size. And was very patient even when i took a long time to decide. Thank you!
Mohd Hadi Masuri
Haikal is very friendly approachable and knowledgeable.
sy4ff Juraime
Sale person Chris help us into choosing our comfort shoe. He show us different type of shoe for us to try. Good service!!
Nicky Lim
Went to this outlet at least 3 times in the past 5 months. The last few times left the shop without buying anything. The last time chatted with a friendly staff named Ong (based on other's review) for 10 minutes and walked out undecided. Yesterday was served by a Malay staff and Wendy. Asked a lot of questions about availability, colours, difference, etc. Found out this outlet doesn't have trail running shoes. In the end, settled for a Kayano. Although the outlet was closing soon, Wendy was patient with me. Great customer service! If you want a good shopping experience, please be at the outlet by 8pm. So that you have ample time to try out different models.
