Fulfilling shopping experience at Vivocity Outlet. Look out for sales associate Max for a well-informed and decisive purchase. He is very knowledgable in the products in both quality materials and maintenance.
Levi's management, if u are looking at this review, u better retain him well.
was attended to by a chinese lady with short hair without spectacles - shame i didnt get her name, but she was really friendly, attentive. she did try to push me to buy more stuff but was really nice about it when i browsed but didnt find anything else. managed to snag a pair of the cinch baggy that has been sold out everywhereee
The manager , Wendy was very rude. From the fitting room i can hear her talking loudly to the point it’s so annoying , and she keeps on persisting to buy more stuff when my plan was just to buy 501 , honestly i just cannot withstand such behaviour as i expected an outlet at such mall to have more class but yet i was treated with such rubbish service. And i could barely understood her english , furthermore , i can smell the stench of cigarettes emitting out from her mouth every time she speaks. To those who wants to buy levi’s , i suggest you explore to another outlet rather than this. 😒😒
I was attended to by Siew Wah and Aina and they were both very helpful in terms of helping me find the jeans that I wanted. I ended up being mainly attended to by Siew Wah when Aina was busy, and she was attentive when it came to me wanting to alter the jeans. I also like that she informed me about the colour run, and to avoid wearing it during the first few washes on my shoes, as she noticed that I wore white shoes.
Overall, they were both very very nice and attentive, and I would come to the same store to purchase from them again. Thank you once again for your help!
I had such a great experience at this Levi’s store. The staff were incredibly friendly, welcoming, and knowledgeable about their products. They took the time to help me find the perfect fit and offered great suggestions without being pushy. The store was clean, well-organized, and had a wide selection of styles and sizes. I really appreciated the attention to detail and the genuine customer service
Arrogant / Bad attitude of staff, they will ignore you and judge you. Super expensive stuff and not even worth visiting. Big NO to this. Not sure how they are able to survive by selling such low quality and super expensive stuff.
Great deals with fantastic fabric & designs! The staff were very patient with me as I browsed through their collection and they even have handmade ceramics, which I didn't get this time, but I'll definitely be back for another trip!