Terrible customer service. Aibi provides a customer service number 6733 0255, but most of the time no one answers. I have been calling them to get replacement parts for my Waterrower but can’t reach anybody. When I called one of Aibi’s retail shop, I was given the same customer service number and that’s it. The lady just asked me to keep calling this number. I called them two months ago, no one answer and a couple of later - no one answer.
Jin ZhiYan
Review of Aibi brand and not specifically this outlet: products are ok but aftercare is terrible. Have been emailing and calling their repair hotline for months. No reply. May have to end up throwing my bike away.
Harris Phalangees
Can someone update the timing. For harbourfront. It was closed on a weekday before 10pm.
King King
Poor service and terrible product, product has a defect
Positive Reviews
SGP TT0206
Visited Aibi roadshow at Plaza Singapura recently.
