Terrible customer service. Aibi provides a customer service number 6733 0255, but most of the time no one answers. I have been calling them to get replacement parts for my Waterrower but can’t reach anybody. When I called one of Aibi’s retail shop, I was given the same customer service number and that’s it. The lady just asked me to keep calling this number. I called them two months ago, no one answer and a couple of later - no one answer.
Jin ZhiYan
1
Review of Aibi brand and not specifically this outlet: products are ok but aftercare is terrible. Have been emailing and calling their repair hotline for months. No reply. May have to end up throwing my bike away.
Harris Phalangees
1
Can someone update the timing. For harbourfront. It was closed on a weekday before 10pm.
King King
1
Poor service and terrible product, product has a defect
SGP TT0206
4
Visited Aibi roadshow at Plaza Singapura recently.