Average ice cream stall selling very expensive ice cream.
Castor Lau
1
The workers here are just untrained and senseless. 1/3 of the menu here is coffee and we asked for an Americano and she said we have no Americano, but it was on the menu. We asked why then she just repeated they don’t have it.
We ordered something else then she checked with her supervisor, then said they have no coffee.
Not a sorry about that given, no explanation why coffee is absent when the coffee machine is sitting right back there. Is it broken perhaps? We’d never know cause the workers here are unable to answer questions.
We got a cookie anyway. Hope they would train their staff.
Layanocha Sriklad
1
The staff service is very poor need to be trained for a better service.
Philip Murton
4
It's fine for what it is. The server is always working on her own, I guess hence the mixed reviews. Needs another staff member here to help her out.
Ray T
3
Went there to buy ice cream at around 820pm or so coz my boy wanted it.
Counter was not manned and this lady came over after a while and was not very welcoming, till I had to ask if they were closing (apparently closing time is 930pm after checking online thereafter).
She just glumly said “No” and proceeded to take the order and scooped the ice cream. After scanning to pay, without even waiting a while to confirm payment, she just walked away with the terminal machine.
Erm… This location, RWS not only represent your own branding but also SG as a whole for tourists. And the staff literally had zero customers to serve at all 3 counters. Might really need to consider the training for such staff.
Ice cream was nice though.
P P
1
Cupcakes were left in the showcase and in the heat to melt. Staff pretends to not see you. Avoid.
Vijay Sarathy
2
The problem s the staff. We asked to warm the cookies and serve us. The worker refused telling that it won't taste good. It tasted bad in normal temperature. We took it home and ate after heating. Tasted very good
A. K.
5
Not sure why there were bad reviews, maybe we were lucky to get a good server. He was very friendly and was generous in his ice cream scooping. The hokkaido milk chocolate and salted caramel ice cream were both delicious!
N. A.
5
I’ve tried from the cabana, pool bed, beach bed. Service is great, food and drinks is worth the price, can we have the music as good as the other beach clubs in sentosa?
I’ll always remember the great service from Michelle and Alyssa for their welcoming service!
Vietnam Saigon Star
3
It isn’t the best ice cream, there are 14 different flavours but they are all the same basic of choice.