G2000

I had an incredibly disappointing experience at G2000 in VivoCity. I recently made a purchase and the clothes were folded haphazardly and sloppily. It was evident that there was a complete lack of attention to detail. The wrinkles on the clothes were so prominent that it looked like they were intentionally crumpled. I was shocked at the low level of care and professionalism displayed by the staff. I have never encountered such poor service at a retail store before. I expected much better from a reputable brand like G2000. I have attached pictures to this review to provide visual evidence of the subpar service.

It was horrible, the service staff were avoiding customers that I had to approach one or two myself, unsurprisingly they're both foreign workers so both had issues communicating in English. The Chinese staff was awkward and couldn't understand a single English alphabet which led me to ignore her as I just continued picking out my items. The Filipino staff who is still decently versed in english felt like I was communicating with a robot because when I asked about the design of the shirt due to the collar designs, all I received was sass that these kinds of shirts are popular for their customers and every men buys them which led to her asking why i should have any issue with it. I was done with her nonsense because I was in a rush so I paid and walked away. Note to future customers before purchasing here to research what you need from G2000 instead of approaching these female foreign staffs for assistance as they do not have the slightest inkling of what they are catering for except the prices of the products and the sass needed to convince their customers. And do not bother with the local staffs, they are lazy and leaving the work to the foreign staffs. Worst part was when I was paying by the counter, the young (obviously local) inactive staffs were either lacking spacial awareness or just ignorant but when a customer is ordering from the counter, it is common courtesy to keep your conversation volume to a minimum or at least keep it away from plain sight as it is unprofessional, instead they were so loud I couldn't hear anything from the staff working by the counter. All in all the whole experience was disgusting that I immediately when to goldlion to buy the items I needed instead, while it is smaller with fewer selections, the customer services cannot be ignored as the man managing it was humble and willing to accommodate regardless of your social status and picky needs.