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I am a fans and have been to several Kidzania in the world (Tokyo, Seoul, Busan, Kuala Lumpur), but I am sorry to say that Singapore Kidzania gave me the worst experience. I do not normally write negative reviews. But I sincerely hope it can improve. ————— Start with the good points first - Based on my experience on a Saturday, the positive things are almost no queues, you easily get one-on-one service at some booths. It is clean. ————— Then, the negative comments - (1) The ticket price is very expensive. 1 adult and 1 kid = about S$180 on a Saturday in August. It is more expensive than Tokyo Disneyland and Singapore Universal Studio!? And charging adult at S$65.7 who cannot play but just take photos and do child care, that’s crazy. As a result of (1) - (a) I have high expectation. If you charge me lower (or like KL Kidzania price but inflate abit for the Singapore higher standard of living), I will tolerate more for the problems that I am going to illustrate below. (b) On a Saturday morning, there are very few kids. Not enough customers, many shops are not open, kids have not much things to play. (2) Not enough customers, many shops are not open. Other kidzania in the world, people go early to queue up. and once it is open, all activities are open. I rather queue up in exchange for the variety of activities. As there are not many customers, one staff may look after more than one booth, hence if the staff is busy for one, he cannot handle another. (3) Not many sponsors. Exactly because of (1) and (2), there are not too many sponsors. And I was so sad to learn from the staff that Malaysian Airline’s sponsor ended on 1 Aug. And when I went on 2 Aug, there is no more MAS logo, and no more cabin attendant uniforms for kids to wear. To some kids, doing the cabin attendant job is like a ritual for each Kidzania (and similar facilities) visit. We have taken photos of kids in ANA, JAL, Korean Air, Jin Air, AirAsia cabin attendant uniforms. Imagine the disappointment this time we came and no cabin attendant uniform. I hope I am just unlucky, and you find a sponsor for your aviation academy soon. —— As a fan of Kidzania, here are the sincere suggestions - Reduce the price, so that there are more customers, hence more PR effect, and hence more sponsors. And as a result, more shops are open to cater for the large amount of kids, and the kids get more fulfilling experiences. I read somewhere that Kuala Lumpur kidzania and Singapore Kidzania have the same owner. I am not sure about the fact, but I like KL Kidzania and has given it 5 stars. KL Kidzania also has more kids going, and more sponsors from famous companies (Tealive, Famous Amos cookies, Baskin Robins, Air Asia, Subway, and many more)
