Reviews for The Pet Safari - VivoCity

Fiz Jalil

September 12, 2025

5

Went there to get a pet hamster for our children. As we are "new parents" of a dwarf hamster, the shop assistant, Josephine Yap, helped us with the basic items needed, explained to us patiently of our queries and even assisted to set up the cage. We were totally happy to receive such great service there even tho the place was buzzing with people on a Saturday evening!

Jasmine Chng

September 12, 2025

5

PET LOVERS CENTRE has always been a happening place to shop for my pet necessities. Variety and choices of products at its top notch. Notwithstanding any purchases being made, the staff over there do render warm and friendly services. When I am in doubt with my pet welfare, the informative Pet Care consultant are there to answer my queries. I would say, if you do need anything for your pet, Vivo Pet Safari is the One stop Service and solutions for all your pet needs. Thumbs up!!

Gerald Ambrosia

September 12, 2025

3

The (Filipino?) lady helping me was extremely helpful in my questions on what to buy for my birds. She was awesome. This rating however, is targeted at the two Chinese staff (one male, one female) who refused to give me a Receipt, UNLESS I pressed a button giving the customer service a review! Their social / customer kills were not the best to defray this issue. I demanded a receipt, but relented and pressed a customer service rating button at the cashier. Which I didn't want to touch. As I told them Why should I be made to do anything to get a receipt? This is illegal I will remind the establishment's owners and managers that refusing to give a receipt to a customer who requests one is ILLEGAL. And the authorities should be alerted to this behavour. This is the IRAS on the matter - https://www.iras.gov.sg/taxes/individual-income-tax/self-employed-and-partnerships/keeping-proper-records-and-accounts#:~:text=You%20do%20not%20need%20to,issued%20upon%20your%20customer's%20request.

Nathaniel

September 12, 2025

1

Dead animals? What else is not being taken care of ? Where is the care for animals? Singapore’s largest pet chain yet they allow a dead fish that was being eaten to just float there. I can only imagine the care they put into the other animals

Quinn Li

September 12, 2025

5

This store is simply charming with its Pirate of the Caribbean theme! Love the vast varieties of products and services they have in store. Had bought a puppy from them and since then it always makes me coming back for more! Being their member is also the best part, as they occasionally throw in freebies with some purchases or special promotions they have! Warm and friendly staffs, with their knowledgeable pet care consultants and I love coming here because I can be assured that I am getting the best information for my pup!