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Rating Summary

3.3

15 reviews

5
73%
4
87%
3
100%
2
87%
1
73%

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Reviews for SWAROVSKI VivoCity

Amirah

Amirah

5

On 22 November around 4pm, I visited the outlet with my mum and was served by Hui Xian. She was friendly and helpful, making the shopping experience smooth and pleasant. Thanks for the great service!

Izz Sarah

Izz Sarah

1

the older malay lady retail associate was extremely unfriendly and rude, came down to enquire on a piece awhile ago and cant forget how rude she was, kept snickering and giving sarcastic answers, even laughed in my face, will much rather bring my business to other swarovski outlet please improve on ur customer service.

Allan Yau

Allan Yau

1

We brought our Swarovski necklace to this outlet hoping to get it polished as it has lost its glam after wearing over a year. Much to our surprise, we were simply told by the staff that Swarovski doesn’t help its customers polish their wares.. basically it’s our problem after we purchased it. Oh well… now we know.

dazydaisies

dazydaisies

5

Though the encounter with her was short, Marsha really left a lasting impression :) her service attitude was really 100/10 and was super nice! Thank you so much for the great service ☺️

yong wanthing

yong wanthing

5

Very out of my expectations! My favourite bracelet broken , I send for repair at Vivo branch , the SA Ms.Marsha very kind and friendly service , never bought anything with her before , but gave me five star service , she told me my bracelet still within 2yrs can change a brand new for me . Very surprised! Thanks Swarovski too !