This retail establishment represents quality and service excellence within VivoCity comprehensive shopping environment, bringing curated product selections and professional expertise that meet specific customer needs while maintaining high standards for product quality and customer satisfaction. The business emphasizes knowledgeable service, authentic products, and customer education that help individuals make informed purchasing decisions based on their specific requirements and preferences. Located within Singapore premier retail destination, it serves as a trusted source for specialized products and expert guidance.
The carefully curated product portfolio showcases items selected for quality, functionality, and customer value, demonstrating expertise in market trends, consumer preferences, and product innovation. Professional staff provide detailed consultations, product comparisons, and usage guidance that ensure customers receive optimal value and satisfaction from their purchases. The establishment maintains competitive pricing, quality assurance programs, and customer service standards that create positive shopping experiences and long-term customer relationships.
Positioned within VivoCity diverse retail ecosystem, this destination serves customers seeking specialized products, expert advice, and quality assurance while exploring Singapore largest shopping destination. The strategic location provides convenient access to specialized shopping while customers enjoy other retail and entertainment options throughout the complex. Whether addressing specific needs, discovering new products, or seeking expert guidance, this establishment delivers specialized expertise and quality products that contribute to VivoCity reputation as Singapore premier comprehensive shopping and lifestyle destination.
8940 2855
VivoCity
Operating Hours
Closed - Opens Tomorrow
Opens tomorrow at 11 am
Monday
11 am–9 pm
Tuesday
(Today)
11 am–9 pm
Wednesday
11 am–9 pm
Thursday
11 am–9 pm
Friday
11 am–9 pm
Saturday
11 am–9 pm
Sunday
11 am–9 pm
Menu information is not available at this time.
Photo Gallery
The entrance of a Swarovski store with sparkling displays and customers browsing.
Interior view of a modern shopping mall with escalators and a sign about card problems.
A sparkling crystal ornament displayed in a velvet-lined hexagonal box at Swarovski.
Two crystal figurines of superheroes, one red and one blue, displayed on a green surface.
The exterior of a brightly lit Swarovski store with displays of jewelry and accessories.
Interior view of a Swarovski store showcasing sparkling jewelry in display cases.
Sparkling crystal bird figurines and elegant earrings displayed in a pink velvet jewelry case.
A lion dance performance in front of a Swarovski store with a Valentine's Day promotion.
A digital display showcasing a model wearing colorful floral-themed Swarovski jewelry.
The exterior of a Swarovski jewelry store with displays of sparkling accessories and promotional images.
The entrance of a brightly lit Swarovski store with displays of jewelry and a large advertisement.
The interior of a brightly lit Swarovski store with sparkling jewelry displays and a sales associate.
Interior view of a Swarovski store with display cases and a checkout counter.
The exterior of a Swarovski store with its prominent logo and glass facade.
The exterior of a Swarovski store with customers browsing inside.
The entrance of a brightly lit Swarovski store with sparkling jewelry displays and a staff member.
The Swarovski store at VivoCity features a bright, modern interior with displays of jewelry and accessories.
The exterior of a Swarovski store with display cases and customers browsing.
A dazzling display of Swarovski jewelry featuring necklaces, earrings, and a striking golden mannequin.
The entrance of a Swarovski store with a prominent brand sign and displays of jewelry.
People walk past shops in a mall with a blue water feature in the foreground.
The exterior of a Swarovski store with sparkling displays and balloons.
The exterior of a Swarovski store, showcasing sparkling jewelry displays and a Valentine's Day promotion.
Customers browsing at a brightly lit Swarovski store with sparkling jewelry displays.
A close-up view of a stylish Swarovski watch with a blue dial and rose gold accents, displayed in a light green box.
The exterior of a Swarovski store with festive window displays and customers inside.
A festive Swarovski display featuring crystal jewelry, a watch, and holiday-themed figurines.
A lion dance performance in front of a Swarovski store with shoppers inside.
The exterior of a Swarovski store with sparkling displays and a large advertisement.
They have nice products and I am a fan. Just bought a ring to pamper myself. BUT service by Shirley isnt fantastic. She looks snobbish and aloof.
I wont visit this store to make any purchase but will go to other locations.
Xialin zhao
The staffs from ViVo store are not very friendly . I wanted to choose gifts , but really don’t wanna pay my money to see those cold faces .
Fiona Chen
Extremely disappointing service from store manager, May. She maintained an unfriendly and unwelcoming demeanor throughout our interaction. If she struggles to manage her mood professionally, she should not be in a customer-facing role.
Lousy service please avoid going that shop to avoid disappointment.
Nurul Zahidah
Came to this outlet on 16/12/2023, we understand that we came during a busy period. Firstly, we were not notified via email that they couldnt take in repairs for a period of time due to “busy” season. & Secondly, we didnt just come in to repair. We came for collection and also to make new purchases. But staff rejected giving us the impressions that we are not important. Therefore, they just lost their regular customers. Goodbye to Vivocity outlet.
Izz Sarah
the older malay lady retail associate was extremely unfriendly and rude, came down to enquire on a piece awhile ago and cant forget how rude she was, kept snickering and giving sarcastic answers, even laughed in my face, will much rather bring my business to other swarovski outlet please improve on ur customer service.
Positive Reviews
Jiayu Chen
Very patient and warm saleperson Raihana...greatly appreciate help and advice. I left feeling great with her service.
Sylvia Sim
Thank you Josephine for fixing my watch. She contacted me multiple times even when I did not manage to pick up. Appreciate your warm service!! Outstanding service from Josephine in comparison to the service of the other Swarovski outlets in Singapore
Rey Rxvlo
I was attended by Nurul today and she was very kind and attentive. She answered every question and went out of her way to provide great service.
NurLiyana Binte Aizan
The sales consultant Phoebe was so helpful and friendly. She assisted me to wear the bracelets and adviced me on the bracelets. So helpful.
Nabilah Jay
I recently went to Vivocity Swarovski to buy a gift and Phoebe assisted me well. She was friendly and did not hard sell to us. Eventhough we requested to look at many items from shelves, she was patient and attentive to our request. Thanks for the great service! Will visit there again.