Name: Sun Paradise
Rating: 2.2

Sun Paradise

health beauty_services

Location: VivoCity

This retail establishment represents quality and service excellence within VivoCity comprehensive shopping environment, bringing curated product selections and professional expertise that meet specific customer needs while maintaining high standards for product quality and customer satisfaction. The business emphasizes knowledgeable service, authentic products, and customer education that help individuals make informed purchasing decisions based on their specific requirements and preferences. Located within Singapore premier retail destination, it serves as a trusted source for specialized products and expert guidance.

The carefully curated product portfolio showcases items selected for quality, functionality, and customer value, demonstrating expertise in market trends, consumer preferences, and product innovation. Professional staff provide detailed consultations, product comparisons, and usage guidance that ensure customers receive optimal value and satisfaction from their purchases. The establishment maintains competitive pricing, quality assurance programs, and customer service standards that create positive shopping experiences and long-term customer relationships.

Positioned within VivoCity diverse retail ecosystem, this destination serves customers seeking specialized products, expert advice, and quality assurance while exploring Singapore largest shopping destination. The strategic location provides convenient access to specialized shopping while customers enjoy other retail and entertainment options throughout the complex. Whether addressing specific needs, discovering new products, or seeking expert guidance, this establishment delivers specialized expertise and quality products that contribute to VivoCity reputation as Singapore premier comprehensive shopping and lifestyle destination.

Photo Gallery

The entrance of Sun Paradise, a store selling swimwear and beachwear, with racks of colorful clothing.

A busy shopping mall interior with people browsing shops and a distinctive yellow sculpture.

The entrance of a Sun Paradise shop displaying swimwear on mannequins and racks.

The entrance of Sun Paradise, a clothing store, with racks of colorful swimwear and apparel.

The entrance of Sun Paradise, a swimwear store, with mannequins displaying swimsuits and racks of swimwear inside.

The Sun Paradise shop entrance with mannequins and swimwear displayed.

A row of shop fronts in a mall, including Sun Paradise, Natural Project, and Vivre Activewear.

The entrance of Sun Paradise, a shop selling swimwear and beachwear, with mannequins and clothing displays.

Overall Rating

2.2 / 5

Based on 14 reviews

Mall Ranking

#396

Out of 410 shops

Category Ranking

Not enough ratings

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Negative Reviews

rosee rosee

September 12, 2025

Very lousy customer service. This staff showed annoyance the whole time. I wanted to buy three swimsuit but decided to just buy one because of her attitude. My friend also wanted to buy for her son but decided not to because of her lousy service

Kylie Tamara

Absolutely Horrible Customer Service (lazy and rude) - please avoid this branch and head to their Jem Branch instead. Sun Paradise Brand itself has quality swim wear and gear, at affordable prices, just don’t waste your time coming to the Harbour Front branch. I’ve purchased from them before at the Jem branch and had a fantastic experience.

Wong Hui Qi

Good products, but lousy customer service from the staff. I went into the store to browse and the staff did not seem to welcome us (was pulling a straight face). Thought she was busy serving other customers and had no time for us but after she was done so, she had no intention to come up to us and serve too. When asked for suggestions, she just laugh and said it is up to personal preference (not wrong but the way she laughed and put it across made me felt uncomfortable). We did not know we could try on swim wear and she did not make it clear too until the end when I contemplated whether to buy as the swimwear might not fit me. She commented: That’s why I ask you to try. Service was bare minimal, only doing what was required.

sunny jain

Absolutely horrible. They charge $29 for swimming diaper that costs $7 on Amazon. I get it that retail store are slightly expensive then the online. But 4x cost is day light robbing! I am never going to that store again

Cheryl Abigail

There's no customer service and the staff seems to not welcome the customer. Ask for size and seems like have no intention to sell the swimsuit just because it doesn't seem to have my size. Worst service.