Reviews for Starbucks Universal Studios Singapore

FF Praparasmee

September 12, 2025

2

I bought a tumbler for souvenior and staff didnt pack it up for me. I had to ask 2-3 times if they have dust bag or paper bag. And the one with glasses ignored me and let another baristar do it without care

Abraham Lee

September 12, 2025

4

Consistent outlet which pretty much is similar to all the other Starbucks outlets. We liked the convenient location and the especially strong AC in the outlet. They had a few alfresco seats as well. Pretty crowded but crowd turns over fast.

R Mndpt

September 12, 2025

5

Such a nice and welcoming Starbucks shop! 🥰Neat and clean place. Food was served hot and fresh. Excellent service. I love their souvenir stuff too. ♥️✨

shaybanana

September 12, 2025

1

Went there on a weekday, but witnessed very rude behaviour by one of the malay staffs working there. She yelled rudely at several customers who were tourists. One of the tourist did not see that she had already put the straw for her on the counter and she headed to grab a straw. The malay staff then shouted at her saying "Xiao Jie!" She was also very impatient and rude when customers asked her questions, and answered them in a very dismissive tone. This staff did not display good customer service and shamed Singapore's reputation, especially at a well known attraction that is visited frequently bu tourists. To the management team, please do something about it, as it is giving others a very bad impression of Singapore.

Hasan Bar

September 12, 2025

1

i had the worse experience with a super unfair service staff named jessica. i was next in Q when 2 koreans cut our Q. staff did not call them out and i still waited patiently. then someone else cut my Q a chinese lady and i thought im Q ing the wrong way so i moved to the opposite side and this jessica lady called me out and said the Q starts from the other side. i told her i was standing in line the other side and i was supposedly next in line from 2 people ago but she was serving people who was cutting the Q from the opposite direction. she cut me off and served the chinese lady first. not too sure whats it about. why would she make a big deal about the Q if shes not even serving people in the order they came.