Look for Austin for your glasses prescription or sunglasses need.
He is patient and knowledgeable in glasses he is selling. I bought the prescription glasses and I am happily wearing it everyday.
Jack M
5
Had a great time in store, ended up getting the custom bxtr. I had an issue with the first pair that arrived, a manufacturing fault. I reached out to the store, within 5min Kent had reordered me a new pair. Fantastic service, worth the price.
Krystal O
5
did not manage to get the sales assistant lady’s (long straight brown hair lady) name but she was super helpful and patient with us even though she had so many customers in store and her colleague was on lunch break on a saturday afternoon. definitely will go back to this outlet just for her service.
thanks for helping me customize my frogskin! bought two sunglasses, frogskin and hstn, and i am very happy with my purchase.
Kai Sheng
5
Great customer service from the sales rep "Austin".
I ordered prescription sports glasses but after using, I realised it was not to my liking. Thankfully the store offers one time amendment in case of discomfort or ill-fitting glasses. In my case, I swapped to a new frame new lens entirely because the old lens model was too thick and pressed on my face. (new frame costed the same price).
When I returned today, the sales rep was very patient and educational. Much appreciated 👍
Putera Ali
5
The customer service was great. Salesperson JC Teh patiently answered my queries. Ended up buying 2 pairs of prescription transition glasses for me and my wife, to replace our old glasses.
Ollie
1
Store is not open at 10am, pls update opening hours on google. As the official website also don’t have opening hours
Jun Jie
5
Went on Sunday to shop for sun glasses and was serve by JC , told her on the spec that I’m looking for and with her advise and also recommendation I manage to choose 2 of the sunglasses which suit me . JC is really helpful and also very knowledgeable and her fashion sense is good too so if your looking for a spec that suit you can try looking for her .
Grifter
5
Walked into the shop without any intention of getting another sunglasses. Then approached by JC who just new how to sell the product she believed in. She didn't shove the product down my throat but she sure knew damn well what buttons to push to get me to say yes. Well done, JC Teh! Kudos & keep it up💪 👏👏👏 …
Michelle Lim
5
Excellent customer service by Ken, assist well with our purchase giving great advice. Will definitely return for more relevant products! 👍👏 …
J C
5
We gotten excellent service from Mr Kevin from vivocity Oakley store. He gave great advise and is very customer oriented. He makes our shopping at Oakley a pleasant and welcoming experience.