Reviews for LOCCITANE - Vivo City

Wong

September 12, 2025

5

Did a complimentary scalp diagnosis with Chloe. She was friendly and recommended me hair products that are suitable for my hair. I was given some samples to try too.

low jeslyn

September 12, 2025

5

I had a fantastic experience with Marcus as my salesperson. He provided excellent service, explaining everything so clearly and thoroughly. On top of that, he was incredibly friendly and made me feel at ease throughout the process. I highly recommend Marcus to anyone looking for top-notch service!

Min Khant Aung

September 12, 2025

5

It’s good that they have a scalp analysis so now i know what type of shampoo to use and what type of scalp I have. The staff here, Mandy, was very kind throughout the whole analysis with great explanation about what i need. I would consider buying here.

yewyew kiu

September 12, 2025

5

Friendly and excellent customer service at this Vivo branch! Marcus explained to me every single detail of the product as well as their recycle program.. Happy with my purchase and experience here! Thank you

R N

September 12, 2025

5

I have been using their almond milk concentrate (bought online) and it is the only one that works for my dry skin. Yesterday evening I decided to drop by the Vivo City outlet to see if they have solutions for my dry hair as well. I was greeted by Marcus. After I explained to him what's my concern, he helped me with the hair and scalp analysis. He explained to me the different types of scalp conditions and the result of analysis done on my scalp. He recommended suitable products to address my concerns, and answered every single questions patiently. He also recommended me this hand cream, which has the same ingredient as their immortelle serum and I love the smells so much!! 🩷 I tried all the recommended products and with just one single use, I can see improvements to my concerns already! I can't wait for the long term results of these products! Last but not least, the retail experience has been fantastic. With the rising and convenience of online shopping in the past years, having a dedicated customer / sales rep serving and assisting you is truly an amazing experience. Thank you again Marcus! 🩵 Doing sales is definitely not a walk in the park, but you do it right. Keep up the good work :)