Reviews for KFC Sentosa

Robin Singh

September 12, 2025

5

Super nice staff. Very polite and helpful. Food is delicious.

Sgt Major Geruru one

September 12, 2025

1

Very bad service. There's like a minimum of 1 person station in the front & the kitchen. Takes super long just to get your orders started. They still haven't started my orders & I've been waiting for about 30mins. Lots of people are also there waiting impatiently for a long time just for their orders. Expect waiting time for your orders between 30mins - 1hour. I ordered @ 8.30pm on the 3 July 25.

SF. P

September 12, 2025

1

Visited on 23 June 2025 around 8 PM — first and likely last time at KFC Sentosa. An older female staff (short hair, glasses) had very poor attitude — throwing change, receipts, and spoons onto the counter for multiple customers, including me. The way she spoke to customers was curt and unfriendly. Completely unprofessional. The fried chicken was dark brown and greasy — not the usual golden crisp. Likely signs of overused oil, which is concerning. Also, the outlet seemed severely understaffed, especially for a location meant to serve international visitors. I strongly suggest deploying more trained staff and improving customer service standards.

Paige Tan

September 12, 2025

4

Today I met a really nice lady name Sharon during my visit. In the midst of her busy work load she acknowledged me while I was queuing and explained what she was handling first before being able to assist. Wonderful initiative and service. Keep it up. Note: it’s seems like this outlet is always shorthanded. Maybe the management can look into this. Have more of Mdm Sharon around Thanks!!

mark Lim

September 12, 2025

4

Standard KFC but nestled in a corner under Imbiah station, it’s rather quiet and NOT crowded the 2 times I visited on a Wednesday night and Thursday evening. Use the app to order in advance as u walk from the beach around to avoid the exorbitantly expensive food on Sentosa.